Bastrop >Crossroads Animal Hospital
Take care!!! For the most part I have
had a good experience at Crossroads Animal Hospital. They have taken good care of my dogs and other animals. But last time was different! I took my dog in to Crossroads, it had been hurt in an accident. They rushed him into an evaluation room. After about an half hour they said he will be Ok, but needed surgery to sew up his cuts and needed extended care and wanted him to stay a few days. I checked on him Fridays and they said he was doing great.
Late Sunday night I got a call from Crossroads telling me my dog is nearly dead. I did not sleep all night and rushed in in the morning. My dog was in a coma. I asked what happened. All they said his wounds got infected. I asked how did this happen. No one would tell me. I kept asking over and over again how did this happen. Finally after an hour someone came forward and told me the truth. They do not monitor or keep anyone on staff at night or the weekends. My dog was locked in a cage with an IV for two days all alone. Some time during those two days my dog got its E-Collar off and tore open its wounds and eat a hole into its gut. So much for extended care, did they do some wrong? They do not say they have a 24 hour or weekend staff. But they don’t say everyone goes home after business hours. Leave your pet at you own risk. Could this of happen at home, yes. But if I knew the facts I could have made the decision. I would have never left my dog locked in a cage unattended for two days inured.
All I got was were sorry this happened, your bill is 1500 and we might be able to save your dog with another 2500 dollars and you need to leave it for two weeks. Not having the 2500 my dog died. I just hope this story makes people aware they need to ask important questions when leaving your animal with a vet.
Extra Fabulous. I have always felt that my pets received excellent care here. All of the staff has always been helpful and polite as well. It's when things are tough that you realize what you are dealing with. The night of the Bastrop wildfires, I had no idea where I would take my 2 large dogs and my bird. At 8:30 pm, I pulled in to see the lights were still on at Crossroads. I opened the door to see crates wall to wall of animals that had been left there. They took my pets in too. I stopped in several times to walk the dogs and they were always so nice to me. I know they couldn't be taking in their normal appointments because there was no place to do it. I'm sure this was a financial burden as they also were feeding all the pets. They did not ask for payment or donations for boarding all these pets. Wow, what a way to give back to the community when we needed it most. Crossroads, you rock!
Taking care of Alice - our Granddog.
Our son was one of the people who lost his home and everything in it and he thought he lost his dog Alice. He found him at your Hospital and the care Alice is getting is awesome. We will be coming down over the holidays and will surely stop in to see all of you and personally say Thank you for the great care you are giving all these animals found who have no place to go due to the fires.
Would love to send a donation to the hospital for Alice's care - so happy there are people like yourself's youcare about the animals found and giving those frighten little ones some care and love.
My precious dog died while being boarded at Crossroads- please read. I lost my dog who was so dear to me. He was so young and full of life and this did not have to happen. This is the truth and anyone who wishes to speak to me to verify it can feel free to email me at eburton08atyahoodotcom. If you would then like to discuss this matter on the phone I would do that. I received a call from Crossroads stating that my dog climbed 2 chain link fences, ran into traffic and was killed.First off, my precious dog was only about 25-30 lbs and about a foot and a half long.It was not possible for him to climb a tall chain link fence.Upon arrival at Crossroads, the truth came out that he actually climbed UNDER the fence, and escaped.There is a gap between the fence and the ground WHICH STILL REMAINS.Someone then admitted that I was lied to and he did indeed crawl under and run into traffic.I cannot describe how this event has affected me.If you are an animal lover too, maybe you can understand how I feel.I will never forgive these people for the loss of my pup.
Affordable QUALITY Care for my pets..
My whole family uses Crossroads Animal Hospital. We have 4 dogs and 2 cats. The staff at Crossroads is always friendly, compassionate and helpful. They always provide the very best care for all our animals (family members ...to us). The prices are very fair and they offer a Senior Citizen discount for my 72 year old mother's pets. That really helps her out. They let me "lay-away" my 80 pound Labradors spay procedure....Meaning I made payments ahead of time. That was the only way I could get her taken care of.
They have always found a way for us to afford the care our animals need. They have always found a way to get our animals in the office for treatment...even with no appointment.
I can't say enough for this clinic...THEY'RE THE BEST!
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