Central Texas Animal Hospital

caring and compassionalte. I have been using CTAH for over 20 years. They have seen me through the death of 2 dogs with compassion and understanding, helping the surviving dog deal with the adjustment. We now have 2 other dogs and continue to go see them even after moving to the Round Rock area. They truly care about their patience and do their best to make them as comfortable as possible.…

Terrible Customer Service. Although I found Dr. Coleman to be very compassionate and informative about my 12 yr old dog's diagnosis, I was very dissatisfied with the clinic manager's attitude and the way she handled payment. It was taking an usually long time to drain fluid from my dog's abdomen and after I had paid the invoice, Michelle stated "We didn't charge you enough. It's taking too long and too many staff members to get this done so we'll have to charge more next time.". My dog is in the end stages of liver failure. The last thing a grieving pet owner needs from the staff at a clinic is a crappy attitude and someone making them feel bad because it taking longer than normal to perform a procedure. It was past closing time on a Saturday and I felt as if she was being nasty to me because she couldnt close for the day. We have been patrons of CTAH for years and after our sweet lab passes away, we'll be looking for a new clinic. It's not always about the bottom dollar CTAH... It's about making your clients feel at ease and well taken care of, especially in times of grief.…

Dr Modok saved my cat...staff is great. My cat was skin and bones after his best friend, another cat had died. Dr. Modok understood cat behavior, gave an internal injection of fluids under the skin and sent us home...all for a reasonable cost. I doubted the treatment, but followed his instructions for at home care. Day by day my cat's health improved. The staff there was very knowledgeable about animals and compassionate. From front desk staff to the techs...they knew their stuff. I hope they keep up the good work. They have cared for our pets since 2002.…

Always There for You!. We've been using CTAH since moving to P'ville 15 years ago. They have been attentive to all our pet's needs and very professional. The records they keep help us to remember what is needed. I have recommended to numerous friends and recommend to all that are reading this review.…