Austin Car Protection & More

Recommends

Blaker47

Joined 2 years ago

Automotive Window tinting. Austin Car Protection located between Wells Branch and Grand Ave off IH-35 E/F was extremely professional, quick and did great work. Not only were they great but very inexpensive with a lifetime warranty! I have used them on several of my vehicles and I would not go anywhere else!

Doesn't Recommend

kperk

Joined 2 years ago

Don't do business with them. I would not recommend this place. Their workmanship and customer service is horrible. I had my windows done there for a fathers day present and the work from day 1 was bad. After 6 days I rolled down my window (I followed all care instructions) and the tint peeled off on the passenger side about 1/4 inch.

They would not repair the damage because they didn't believe me and couldn't imagine that their workmanship caused any problem. I reported them to the BBB. Hopefully they will not get anyone else business since they don't trust their customers.

Doesn't Recommend

Leon Bullock

Joined 2 years ago

Austin Car Protection & more. Be careful to be sure you get the tint you want. I was perfectly satisfied with the Wincos ceramic tint ACP put on my truck a year ago. I took my wife's BMW in for the same tint last month. I was told they no longer were a distributor for Wincos but now install Ceramikool, a better product. Accepting their word, I didn't hesitate. I was not told that instead of the smoke gray tint, the Ceramikool would turn out to be a yellow/green. Does not provide appealing appearance on a blue car ! When approached for help, I was told it was because of the color of the car. Also, they refused to offer any help or solution other than take the car somewhere else to remove and replace the tint.

I am disappointed in their lack of customer satisfaction concern. I am now out $350 and am on my own to try and rectify their lack of business ethics.

Recommends

texandc

Joined 6 years ago

Inspect the work.. Have used this company for 2 vehicles. Fast and good priced.

The second vehicle I took there got all the windows done and look great btw. The next day as I was admiring my new car (less than 500 miles at the time), I noticed several razor blade marks on out side of window trim moulding. Apparently window tinters cut the film on the outside of the windows and then apply it on the inside to get a good fit...and it was. The husband felt it was minor and that kind of damage was inherent in the whole process...and basically scoffed at the idea of them reparing the cuts to the window gasket, chrome, and painted trim. The wife co-owner, stepped up and agreed the damage was their fault, and I am now waiting to get it in the body shop for repair.

Recommends

rcttexas

Joined 8 years ago

I won't go anywhere else!. These folks are great. Prices are fantastic and the service is second to none. Ive had both my vehicles done here and they did a fantastic job.