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Golden Palace
Tips for Golden Palace
November 28, 2010
DO NOT WASTE YOUR TIME OR MONEY!!!. DO NOT WASTE YOUR TIME OR MONEY!!! Especially so if you have an Entertainment Guide coupon since it will not be honored. My husband and I should have known there was a problem since the restaurant was deserted on a Sunday at 5:30 pm. It took a few minutes before anyone even noticed our existence. After a walk around the buffet of dried out and unsavory looking dishes we decided to order off the paper menu. A good idea I thought since finding a coupon out of my Entertainment Guide for buy one get one free dinner entree. I ordered the Lover's special and my hubby ordered the Triple Delight. The fried rice was hard and flavorless which was scooped off the buffet by the host/server/cashier staff guy. The food was flavorless and mediocre at best. The biggest disappointment was upon paying and being told that the Entertainment Guide coupon was no longer honored (even though valid through 11/2011) because they had a new owner (probably the same guy). What a poor way to do business I thought. Well not to worry since they will not receiving my business again and hopefully not yours after reading this.
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Heart
July 16, 2010
Great Chinese Food in Round Rock. The food is really good. I have NO idea what these other reviews are talking about. They must be isolated incidences because I have been going to this place for 1 1/2 years now and I have NEVER had an issue with the service or the food and I expect A LOT from restaurants. The staff is VERY friendly. They just recently had a change in management/company owners in the last few months which has made this place EVEN BETTER.
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Heart
April 01, 2010
WORST FOOD I EVER HAD. I have never had the worst food in my life. The egg drop soup tasted like rotten eggs. The meat tasted sour in the beef and broc. dish. So I tried the general tso, the chicken tasted like it had been setting out for days. My daughter was with me at the time and neither of us ate hardly anything. The water we had was rude and when I told him about the food he said nothing, So I wasted $26 on food that tasted like crap. I did go back in and spoke to the owen which told me no one has ever complained about the food. I highly doubt that. I told him that the food was not good and that we had been there before and it was good. He preceeded to argue with me and told me that he would not refund my money that he would lose money. I told him I just lost $26. The waiter we had brought out the bucket of food and told me we wasted all this food that cost money. Told him that if the food was good then there wouldnt be any food wasted,Then to owner told me that I did have to come back ever. I was shocked that a business would treat there customers the way he did. I will never go back and let everyone I know about this place. Very unprofessional in everyway.AND THE ONLY REASON IT HAS ANY KIND OF RATING FROM IS IS BECAUSE IT WONT LET ME PUBLISH WITHOUT ONE
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Heart
August 04, 2008
So Friendly!. We've eaten there a few times and every time we go we are incredibly pleased. The staff is so friendly and the food is wonderful! I would highly recommend this restaurant to anyone looking for good chinese in the round rock area!
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Heart
March 19, 2007
Yum, Good Place to go!. We've been here quite a few times and ever time was a nice, quiet, satisfying experience. Every time we've been it isn't packed full of ppl, it's very relaxed and has a ton of yummy food, i recommend the stir fried green beans SO YUMMY!.
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Heart
February 26, 2007
Hair in Eggrolls. We are new to the Area and decided to try Golden Palace. Found a long black colored piece of hair after I took a bite of the eggroll & the chiken fried rice had so many tendons still left in the chicken. After being discusted I called to speak to a manager and she offered me 2 free eggrolls next time I came in. Like I would go back to get more hair and who knows what else. Do not recommend!!
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Heart
October 05, 2004
Excellent Food and Friendly Service. I regularly visit for lunch and dinner and always leave extremely pleased. The food is delicious,freshly prepared and reasonlably priced.
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Heart
July 13, 2002
good family place. we dine her often and we are always pleased with the food and service..i would recommend this one to all family's..
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Heart
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