Fantasy Cakes

Recommends

pops57

Joined 6 years ago

Wonderful cakes !!!. I have bought cakes twice at Fantasy Cakes. Each time the cakes were moist and delicious. We were amazed at how they were able to recreate our design in such an artistic way. The customer service was friendly and helpful. The cakes were also very reasonably priced. I will definetly continue to buy cakes there in the future. I highly recommended this cake store.

Doesn't Recommend

sleepydad

Joined 6 years ago

Horrible Customer Service!!!. Let me start by saying that Fantasy Cakes makes really moist and delicious cakes. Which is why it is so unfortunate that they don't care about their customers. Not once, but twice, I have received the WORST customer service of my life at this place. I was hoping it was just a fluke, or an off day, but the second time just confirmed that they really don't know the first thing about customers. The first time, they completely messed up the flavors and filling of the cake even though it was clearly printed on the order form and I had called to double check before the cake was made. When I called them to let them know they had made a mistake, they told me that I had ordered exactly what I made! I had the copy of the order form that they wrote and they still refused to acknowledge that they had made a mistake or refund any money! Against my better judgement we ordered cupcakes from them for a party. They made me go and buy my own sprinkles to put on the cupcakes and then they only used about two sprinkles per cupcake. When I went to pick them up and I opened the box, they looked horrible. I guess they don't color their frosting, they airbrush and whomever had airbrushed my cupcakes basically went over them once, so they barely had any color and it was more colored on one side than the other. When I told them that they were not exactly what I had in mind, they just looked at me like they could have cared less. The owner refused to come out, so this poor girl at the counter, who looked to be about 12 just stood there. You have to prepay, so I couldn't really do anything except take these cupcakes. We ended up throwing them away because not only did they look awful, but they were very dry and stale. That was the last time I even thought about ordering from them. When they get things right, their cakes are very good, BUT when they get things wrong, they will blame you and then hide in the back of the store. So beware!!!!!

Recommends

3moters

Joined 6 years ago

Best Specialty Cake Shop in Round Rock. Based off of web reviews, I decided to check out Fantasy Cakes. I purchased a chocolate cake with buttercream icing for my son's first birthday back in March. We had a certain design in mind and it came out beautifully! We had to get the cake an extra day in advance and I followed their handling directions and it was like the cake had been baked that day! It was moist, great flavor and the buttercream icing held up wonderfully. The dye in the icing maintained it's color which doesn't always happen when you have to refrigerate a cake. I will go to them for cakes for as long as they are in business. What makes this such a great experience is that it's a family run operation and you get the BEST customer service. Fantasy Cakes is rockin' in Round Rock!

Recommends

shopaustin78750

Joined 6 years ago

Like a cake made with mom's love. I tried Fastasy Cakes because of the reviews on this site. The reviews were on the money! I ordered the marble cake with chocolate buttercream icing two weeks ago and I'm still getting e-mails and phone calls from friends asking where I got the cake. The cake was beautiful, delicious and reasonably priced.

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tlcm

Joined 7 years ago

Fantastic Cakes!!. I can not even tell you how many times we have bought cakes here. We have gotten Birthday Cakes, Baby Shower Cakes, you name it. Everytime I describe how I would like the design to look (whether it is from a party napkin, plate, or whatever) and they get it exactly right or even better!! Our favorite flavor is the marble cake. And their prices are so much better than other "specialty" cake shops. Yea-grocery stores may be cheaper, but you don't get the fabulous decoration work, or the buttercream frosting!! YUM!!

Recommends

evansmommy

Joined 8 years ago

Great Job!. We went to Fantasy Cakes for my son's birthday cake, because none of the grocery stores carry his theme. Great job, well worth the money, and the size fed exactly the number of people that they said it would. While we were in there we saw a dragon cake that was phenomenal - the cake was actually in the shape of a dragon and it was beautiful.

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Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Bakery sells brownies, pastries, cheesecakes, cupcakes, cookies and cakes for any occasion. Cake decorating supplies and balloons available.

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Takadare

Joined 11 years ago

Awesome. Fantasy Cakes has the best cakes I have ever tasted. The art work they put on the cakes is out of this world. Everytime I think they can't do it again they have something better then the last and more original then the time before. I think these ladies can do anything!!! If you have sometning special in mind give them a call they have probably already did it or know what you want....