(512) 244-7166
1205 Round Rock Ave
Round Rock,
TX
78681
30.5115
-97.6943
Neighborhood: Elm Fork
01/30/09
Amazing Staff members! Everybody knows your name...
by foodinsight
I tried a Hoody's sub a few years ago and haven't turned my head at another sub since. Every time I walk into this shop, no matter how many customers come through everyday (they're always busy), they still remember my name and know exactly how I like my sub. This doesn't go for just me, I've noticed they know more of their customers orders. I spoke to one customer that had only been there 2 times and they knew what he wanted! This place is like the sitcom Cheers but with subs. They go out of their way to make you feel like home. There are 4 employees that work there everyday and apparently they have all worked there for years. One of them is actually the owner. Great people, I couldn't imagine any of the employees ever being rude. They're much much much to sweet to everyone.
- Pros: The best subs in the world
- Cons: a little more pricey but only because they use BoarsHead's finest meats and I sure it cost them more to make the sub.
01/29/09
horrible service!
by latifnotortiz
what a shame! great sandwich with horrible service. I have worked in customer service for 9 year now and have never in my life been treted the way their so called manager spoke with me today.
- Pros: great sandwich
- Cons: horrible staff
06/04/08
Best cheesesteaks anywhere and great customer service to boot
by noahsbatt
This locally-owned sub shop has the hands-down best Cheesesteak I've tried anywhere. The chicken Cheesesteak is my favorite and the Philly is my husband's. The cold subs are excellent, too, but I dare you to find a better Cheesesteak in the Austin area. The owner/operator is so friendly and he supports many local businesses and teams. The restaurant itself has a real "neighborhood" feel; if it were a bar, it would be "Cheers".
- Pros: Excellent food and service
- Cons: Parking is tight in this complex.
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