Austin >Lodging > Omni Austin Hotel Downtown
700 San Jacinto, Austin, TX | Directions 7870130.26831 -97.740069
Terrible Invasion of Privacy – While here, someone entered my room, went on my computer and watched porn. This could only have been one of two people and yet the hotel denied any knowledge, did nothing to make amends, besides move me to another room--AT MY REQUEST--and then make me feel like I was making the whole thing up. Don't stay here if you value your privacy; they will defend their employees and not think they have to make your stay more comfortable or safe, a basic requirement.
BEwARE OF THIS HOTEL – I frequent Austin for weekend getaways and chose the Omni for the first time, as I got a great rate on Hotwire. First I will say the rooms were small but nice. The housekeeping was very friendly, as were the bellhops. However, the first night I came back to lobby after a night out with friends. I am in my 30s, and not some college kid cruising in drunk from 6th street. Long story short, a very low class group of girls drunk and looking for a fight were provoking my friends in elevator. As we continued to ignore them, this angered this and I ended up being punched. After filing a police report, she wasnt kicked out of hotel! The mgr and general mgr were RUDE and not accomodating after the girl threatened to finish me off later. THey said I could change hotels at MY expense. So you can get kicked out for noise as policy says at check in, but clock someone in face and you can stay! Mgmt handled POORLY. Also, they put made up charges on our bill. Had to argue that as well. The guests at pool were so trashy like something at a motel 6. NEVER EVER AGAIN would I stay here. Very disappointing stay.
Avoid weekends and 6th Street drunks – This place may work for weekday business, but avoid it at all costs on weekends with families. This very sterile business hotel is located a block or two from the famous/infamous 6th Street party scene. The guests reminded me of what you'd see in a Las Vegas casino: loud, boisterous and inappropriate.
Our daughter was accosted by a drunk on the way back to her room with a pizza. The price of passage was a slice. The management appeared unimpressed with the report. I guess it is not uncommon.
Highly recommended – This is a great hotel to stay in. It is central to everything downtown. We used it to house our out of town wedding guests. The hotel assigned a coordinator for the rooms, and set up a great rate. They gave us a 3 room suite for free for booking the rooms with them, and a free night to use at a later date. The hotel is fun and relaxed, with attentive staff. Rooms are standard, but the rooftop pool and jacuzzi are fun! They created a great atmosphere for a large wedding party.
Best Concierge Staff – We've sayed at the omni a bunch. The staff on the concierge lounge are super. Happy hour nice. New chef is very talented. Maid service right on point. Rooms are quite nice for a city hotel. Great facilities.
Loved it! – Very friendly and helpful staff, they have a pretty well stocked gym. You can even have a treadmill delivered to your room as well as a "Get Fit Kit". Take great care in accomodating travelers...breakfast was delivered to my room as requested on the card; no one ever disturbed me...they just knocked and left it there. If you're a Starwood member, you receive 2 complimentary beverages and have the option to select USA Today or Wall Street Journal. Restaurant in hotel has a minimal selection, but bar is lovely. Hotel is located in business district and there aren't food options in the immediate vicinity but if you walk a bit, you'll find what you're looking for.
Local favorite offers sweeping downtown views and luxury accommodations for business or pleasure. – In Short
Most famous for the glass atrium that allows glimpses of the city while letting in all that Texas sunshine, the Omni building houses both the hotel and business offices, making for a bustling lobby area. There are 375 guest rooms, including 18 one-bedroom and 19 two-bedroom executive suites, which have full kitchens and washers and dryers. There are 16 meeting rooms with Internet connectivity and a rooftop pool and on-site massage services for down time.
We had our wedding here – We had our wedding at the Omni, and it was fabulous. Our guests were treated well, and the rooms were great. We loved the location because we could walk to sixth street and the capitol. We were given a complimentary suite. I still get compliments on the food that we served at our wedding. Everyone says that its the best wedding food they've ever had. We served steak, and everyone was impressed with how good it tasted, and how it wasn't overcooked. I highly recommend this hotel, especially if you're looking for somewhere to get married.
Not bad, rooms are more 3 star – Purchased the hotel room on priceline... Searched for 4 star hotels. would have We prefer the Hilton. They had a hard time finding us a king size bed, but they eventually found one. They were going to upgrade us.
The rooms look very basic. Comfortable enough, just very standard.
The one part that freaked us out was that there was a ghost in the room. FYI - Room 506 is haunted.
We woke in the middle of the night to find the desk pulled out 4 feet from the wall and the lamp knocked on the ground. The inside door was locked, had not been opened. Neither of us sleepwalk.
I personally will not stay here again, but I reccomend it to travelers to Austin for the great location. If the price is similar, I would stay at the Hilton Downtown.
Best...service...ever – My wife and I just got back from our weekend stay in Austin. I've never seen service like this at any hotel. The check-in was quick. The bellhop was knowledgable and courteous. The room was spacious and very clean. Tip: ask for an even numbered room (better view). It rained a little so we didn't get to take advantage of the roof-top pool and jacuzzi, but I'd definately recommend it. Breakfast in the hotel was delicious but expensive. The concierge service is first rate! He got us a reservation at an upscale resturant even though they said they were booked! This place was perfect for a weekend getaway!
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