The Spaghetti Warehouse

UGH!! Yuck. My husband & I decided to try Spaghetti Warehouse for dinner which was a huge mistake!! The food was awful and I would not ever go eat there again. As we were leaving a ROACH crawled across our table. I could not believe it. After the horrible food and so so service we just left. That place needs a major makeover and the entire management needs to be replaced. I can't believe that they have remained open. BEWARE…

dont do it. wow this place blows! Growing up i used to dream of going to spaghetti warehouse in san antonio by the alamo dome. Every time we went it was amazing with great fresh food. well what a change of pace. we went there for my girlfriends son's birthday which i recommended since when i was his age i thought it was great.

when we arrive no wait and sat immediately by a confused hostess not sure where to sit the table. Then the waitor come that doesn't know anything. I order a shiner came back and told me they didn't have it. I ordered a yellow tail shiraz.. once again he leave goes to the bar and comes back to say they did not have that either. so fustrated me just orders a coors light then.

ok well i should be honest im an chef at a local restaurant now and have never wrote a review on a restaurant that did not deserve one , even my own.

so as the order progresses we order fried cheese sticks... once again they dont have it... at this point me and my girl were that close of just walking out but it not make it awkward for his BIRTHDAY we bit the bullet and bared to experience the worst.

We then ordered a fried ravioli. This was ok except it tasted like a cheap frozen procuct that was fried with a fish product. My girl didnt like it so asked to return it. The manager soon comes out.... this is where it gets good... So as the manager comes to the table he swears that there is no fish fried in the same fryer as the one the raviolis came from. He also said they only had one fryer going that night. Now if you look at their menu WABAM... FRIED CALAMARI?!!! yea he was a fat dumb one that should make sure his shirt is tucked in next time he touches a table.

the entrees were ok at best.

then for a traditional birthday comped dessert youd think...

haha so our waitor comes to the table and says since his manager doesnt usually give away free desserts but since we went happy he would comp this one. To be honest i didnt want to pay for any of it and thought the manager should have listened better.

Piece of advice FOH manager : use the LEARN method. Listen, Empathize, Act, Rectify, Notify.

All and ALL this place is crap in comparison of what it used to be. I must admit the service and management need to be fired.…

Bad service, worse food. I went here with friends to celebrate a mutual friend's moving to town and was desperately disappointed. Our waiter took forever to take our order, bring drinks and drink refills, and had to be reminded more than once of something she was supposed to have brought us but had forgotten. The appetizer sampler plate we ordered was enjoyable, and if we had left it at that the experience wouldn't have been bad. The wedding soup I had with my dinner was rather bland and what flavor was there was eerily reminiscent of Campbell's Chicken Noodle. My main course, Chicken and Mushroom Pasta, was an utter failure. The pasta was rubbery, the chicken tasted like it was a lesser quality cut of white meat and was overcooked besides, and the sauce was not much better than colored water. The whole dish suffered from a complete lack of seasoning, causing me to eventually over-salt the food attempting to bring out some flavor, rendering it completely inedible. Of the four other people at my table, one did not get what he ordered, one ended up adding too much pepper to her ravioli attempting to make it taste like something, and none of us particularly enjoyed the meal. Only one of us actually finished their food. It is harsh, but I have had 99 cent frozen dinners that I enjoyed more than what I got at SW. Needless to say, I'm never going back.…