Austin >Restaurants > Katz's Deli And Bar
Yuck. I don;t see how this Katz is a "top choice" for anyone who has eaten here. The service is so bad you really wonder how they stay open and then food (when you finally get it) is just mediocre.
Terrible. I have eaten at Katz all over the place yet this is a huge disappointment! Ok food and terrible service make a terrible experience.
Not good!. I had been wanting to eat here for about 2 years because I'm from Ohio and I love deli sandwiches but I never find myself downtown at lunch time. Today was the day though, I was finally downtown and ready to eat. I was by myself so I decided to order my favorite to go... corned beef on rye. I walked in, it was dark, and I was told I could place my order at the bar. The bar stunk bad, the wait was long, and the price was steep so at least I figured it would be huge meal. To my surprise the sandwich was mediocre and chewy... by far the worse corned beef sandwich I ever paid for. Skip this place and go to subway, you'll be happier.
I'm from NYC..... I grew up in New York city and I'll tell you this, you're not EVER going to find the type of deli that New York city has to offer anywhere except for NYC. It's not possible to duplicate what they have there. When I first went to Katz's I kept an open mind. I appreciate the looks of the place, a typical downtown place, more of a "cafe" style if you will. Definitely not a deli, but that's ok, we don't want that kind of fast-paced living down here in Austin. It has an eclectic look and some really nice sentiments of New York city. The waitstaff looks nice in all black, noticed some of them wearing Katz's t-shirts which was a nice touch, but the all black is good for a downtown locale. The menu is huge, breakfast, lunch and dinner, 24/7. Pretty challenging for a kitchen staff I can imagine. Anyway, you can get whatever you're in the mood for, which is really nice when you can't decide what to eat. Seems like it appeals to all kinds of people as well. I see young and old, families and single people every time I go. They are obviously doing something right, most every time I've gone, they've been pretty busy. I really like the offerings, fresh fruit or a burger, pastrami or chicken. They have something for everyone. Just remember, it's a restaurant, not a deli. They have a full bar and a full menu with as many hot items as cold. I thinks it's great!
A family tradition. My family and I have been coming here for years, multiple times a year and for Christmas. We always have great service and great food. I'm sad to hear the recent news but I know they can weather this storm, they've stuck around through worse times. I'm writing this in hopes that anyone that has had a bad experience will give them another try. I know some of the past politics of the place and it was sorely neglected by an old manager. The new folks running it are great people as I have spoken with all of them on many occasions. They have a true passion for what they do and regardless of what happened last time you were there, they deserve your respect and another chance. We go there as often as we do because we are truly made to feel welcome. Marc is always smiling and telling us he's glad we're here and the waitstaff, although rocky at times, generally goes above and beyond. I see the things the staff does, gong out of their way to help someone find their way through downtown and even moving cars around to squeeze another one in the small lot in the back so they don't have to pay for parking. I even saw a manager pay for someone's valet out of his own pocket just so they could come in and eat. The vibe in there is more than hospitable and I say shame on those who have written these bad reviews, I know many of the staff personally and they don't deserve some of the things written on this website. They are working very hard in the kitchen to get things back to the quality it used to be. I know, I was there during the "bad" times and I've tasted the improvements myself. Please realize what an impact it would have on the people working there if it went out of business. We need to show our support now more than ever as Katz's has been there for us, 24 hours a day, 7 days a week for over 30 years, even on holidays when we had no where else to go, they stood proud, smiling and welcoming us all. Now is not the time to turn our backs on this Austin landmark, it's time to rally together and let Katz's know that we love them and want them to stay and that we as a community are willing to do whatever it takes to keep them around.
Great place!. My husband and I went for brunch yesterday, yummy!!!! They have $1 glasses of champagne until 2pm, wow! What a great deal! I had a couple and my husband had a Holy Mary, never heard of it, but it was yummy too! We had eggs florentine, fresh fruit and pancakes. It was all so good. Great waiter too, he really knew his stuff. We asked him about beef bacon and turkey bacon and he was on his game! The place had a great vibe too, lots of hustle and bustle going on all around us. Seems like the staff has a lot of fun and they really enjoy working there. We will be adding this to our weekly routine, the menu is so extensive, I just have to go back and try more things, especially since what we did have was so good. I've read some of the negative reviews on here and I just have a hard time believing them after what we saw in there yesterday. Some of them just can't be true, no way, no how! I love Katz's and we will be back! Next time, maybe for lunch, I saw a reuben sandwich go to the table next to us and it looked fantastic! Can't wait to try one!!!!
Did someone say pastrami?. I love this place! Pastrami is so good, I gotta go back every day! I hear the corned beef is excellent too, I can't seem to not order the pastrami though! And the rye bread is so delicious! Great place, lots of fun and great service! This place is top notch. Been coming here for years and we definitely need to show them our support right now, we can't lose such a great place. Come on people, come on down to Katz's! Meet me there, I'll buy you a pastrami sandwich! I'll be the one grinning holding the giant pastrami on rye!!!
The best Reuben EVER!!!!!!!!!!!!. Went yesterday for lunch, had never been. Ordered a reuben and wow!!! All I can say is wow!!!! I felt like I was back home, a little kid again! It was soooo good! I even met the owner, great guy, great guy. Came up to our table and told us how happy he was that we were there! Who does that? Such a great and fun place! I heard the late night crowd is a lot of fun and great for people watching. Oh and those fried pickles are just heaven!!!!! Everything was perfect from start to finish and I've been in the business for 40 years. Trust me, I'm a critic. And they passed with flying colors. Katz's is definitely becoming one of my regular spots!
Worst Service Ever.
Just came back from Katz. Could not help writing this incident.
I went out for a drink with a friend of mine. We ordered a drink each and a fire dog each. We didn't know what a "fire dog" is so we asked the manager on duty. My friend pointed out the "fire dog" on the menu from "a la carte" when asking. The manager explained and mentioned" relish being extra". We didn't not want relish so we thought it would be $2.95 each from a la carte.
When we got the bill, fire dog is priced as $4.95 each. We asked the same manager why and he told us that there is another "fire dog" item which shows $4.95, not from a la carte. My friend DID point out a fire dog from "a la carte" when initially asking. We assumed it is $2.95. This manager even denied that my friend pointed out the fire dog from a la carte. I was there and I saw everything and I can tell you this. This manager is NOT honest. No apology whatsoever. I would not go back this place again. I go out to eat to enjoy. Attitude from the manager is the last thing I want from any restaurant.
Sorry to hear that someone was rude to you. That is never acceptable. This was however a misunderstanding and I think that your review is a little harsh. The a la carte offering is meant to be added to a meal, not ordered separately. I looked at the menu myself tonight and I will admit that I can understand your point of view, given the location of the item on the menu. If you would like to give us another chance, your next firedog is on me, with all the fixin's if you're interested.
Finally making a comeback!. It's been a couple years since I've been and I just had to give it another shot. I was sooo glad i did! They have made so many improvements in the past 2 years. I really got the sense that they are making strong efforts to make the food and atmosphere better. I didn't recognize any of the managers so I think they have replaced people and upped the quality of staff. It was finally back to how it was 10 years ago when I was going there 3 times a week for my pastrami fix. I think I'm going to start with my weekly visits again and hopefully next time I will run into Mr. Katz!!!!
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