10/12/09

Much better than last experience

by plasticdonut32

I stopped going to the Chili Parlor years ago because the service had gotten so bad. I decided to give it another try recently and to my surprise, they have really straightened out the joint.

I found out that they hired a new manager about a year or so ago who really helped turn this place back to the great little dive it is. I'm so thrilled that I get to put the Texas Chili Parlor back on my good side!

• Pros: new manager, great food

02/21/09

Great Food and Friendly Folks

by waynenorton

Really good food, great prices and weekend specials. Friendly waitstaff and good service. We walked by and didnt think twice about it, and then the wonderful smell of the food touched my nose and I was drawn back... walked inside and had a great meal. Mmmmmm Mmmmmm Good

• Pros: Food, Service and Prices
• Cons: None

05/21/08

Worst service ever!

by lac78727

The last time I was here, I remember having a very good lunch. But today, I was severely disappointed.

First of all, I walked across downtown Austin to get here, because I was in the mood for some decent chili. Second, it was almost a hundred degrees out. So, I was not in a fantastic mood.

The two guys working there were total stoners, which is to be expected in Austin... and I'm ok with it, as long as they are capable of doing their jobs! I got there, sat down, and waited five minutes until the first stoner boy came up to take my drink order (ice water). Ten minutes later, my water arrived. Within those ten minutes, 5 other customers entered (a total of 9 now). All of their orders were promptly taken and their lunches were brought out to them. At least 3 times I asked for someone to take my order, but the stoner-boy waiters never failed to get lost in la-la land right after I asked them.

Half an hour later, I was sitting there with a glass of ice... no order taken and no refills of water. This place freakin' bites and I'm never going there again. I'm not exactly one of the homeless vagrants that they are probably used to coping with... but then again, if I had been, maybe I would have actually gotten some service!

• Pros: NONE
• Cons: Wouldn't take my order