Austin
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Stubb's Jr. - Indoor Stage
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What's the big deal. I don't really get the big deal, I went here with my boyfriend for lunch last week and the bbq wasn't that great (mainly the ribs were dry). In fact, it was VERY overpriced for the amount of food they give you. Also, the staff really does seem unapproachable. Haven't been there to see a show yet, so my views of it may change later, but for now I wouldn't be a regular.…
Staffitude. We dropped into Stubbs on Saturday as one of my favorite concert DVD's was filmed there I just wanted to look over the venue. OMG, the staff! These people are just full of themselves. I had wondered why the word "Stubbs" muttered on Sixth Street caused so many wrinkled noses, now I know. You'd think they were the talent instead of being the ones to wait on the talent! Too bad because visually it's easy on the eye!…
Worst Service in Austin.
Can't believe the rudeness of the waitress. Having marvelled at US style service, it was hugely disappointing to receive such poor attention. From wrong delivery of order, to late delivery of food,
to having to ask sevceral times for items and a 'couldn't care less' attitude. The food was OK. The manager was just as bad as the waitress.
Once the bill error was resolved (they tried to charge twice for the 18% gratuity) their rudeness continued, with no apology or thankyou.
This restaurant does not deserve to be recommended in any Austin guide.…
Great Music OK Food. Came down for the Los Lonely Boys Concert, which by the way was fantastic and Stubb's outdoor concert stage in the back was a reat place to watch and listen to music, A+. Now the food - ribs and chicken were OK, but the sides and appetizers needed a lot more taste than what was presented to us. The portions are difinitely small, surprisingly coming from a Texas B-B-Q joint and especially for the price your paying for them. Come here for the music, but you can find better elsewhere if you have the time.…
worse service, the manager is very rude.
My friends and I got really sick when we ate here and when I wrote a letter demanding an apology this is the manager's response:
" If you were not happy with the temperature of the brisket, a simple managerial request would have corrected the situation. I would also like to state that each brisket renders over 8 pounds of lean and marbled brisket and this is the only complaint that I've received. We pride ourselves in providing our patrons with the finest in Texas BBQ at a reasonable price, and if that warrants an apology, then my sincerest is what you have."
talking about bad customer service.…
