Kruger's Diamond Jewelers

09/27/09

really honest good people

by Zorro1 at Citysearch

I had them reset a stone in a new ring. price was very reasonable. Their jeweler does high quality work.

• Pros: Very friendly staff, honest, at times hilarious people.
• Cons: none

06/01/09

A Customer For Life

by dustindmc at Citysearch

Kruger's is a family-owned store that has been doing business in Texas for over 100 years. That kind of staying power said something to me right off the bat. I walked in one day and was greeted by Zoe. She politely asked what she could assist me with and I informed her that I was looking for a bridal set to give to my now fiancee. (She's the one in the picture that looks a whole lot better than me.) I came prepared. I knew exactly the type of style, cut and color/clarity of the center stone that I was looking for. Zoe found several great options and ultimately showed me a channel-set antique band with side diamonds. When we selected the center stone, it came out gorgeous.

Then came the price negotiation. I get paid to do this kind of thing, so I thought myself to be sort of a pro at it. I got to do business directly with David Kruger, and after some amicable negotiation, we arrived at a price that was mutually satisfying.

The post-purchase process was nothing less than top-shelf. They prepared the ring for Christine to our high standards. They gave me information on ring insurance, which I purchased recently, and offered to clean my fiancee's ring anytime for no charge. Their service department is second-to-none.

I took Christine by the other day and introduced her to Zoe, David and the rest of the staff. They oohhed and awwed how marvelous the ring looked on her hand. What a great experience I had.

To all of the Kruger's family: You have a customer for life.

• Pros: World Class Service, Top Notch Selection
• Cons: None

04/03/09

Shop No Where Else

by KrugersFan at Citysearch

I had been looking for a ring for it seemed years, as soon as i walked in the front doors at Krugers I knew that it was going to be the place of i would shop for a very long time. My first steps in the very comfortable shop i was greeted by an employee and helped right away. I went back to the shop several times trying to make a decision on which ring was the perfect one for me and my loved one. I was helped by a two different employees who remembered my name every time i came back and also knew exactly where we left off the last time we spoke. I told Mr. Kruger where my price range was and he set me up with a diamond that was far bigger, clearer, and well cut than ever should have been in my price range. If you don't go see Mr. Kruger and his fine employees you are not getting the ring and diamond that is best for you!!! Thanks again Mr. Kruger you should have seen the look on her face, when she saw that diamond!!!

Deputy Carl Eller

Austin, Tx

• Pros: Best Customer Service
• Cons: Nothing bad about Krogers