Austin >Personal Services >
Beauty >Orbit Salon
1607 E. Cesar Chavez St., Austin, TX | Directions 7870230.258183 -97.728008
Neighborhoods: East Cesar Chavez
I found Sunny at Orbit years ago. She was my stylist for years, and all throughout my bang period. All the stylists are great and very reasonable. I also love that the business is small and owned by a cute little East Austin family. They are fun and hip, and offer a great referral fee!
Best Color and Cut Ever – I absolutely love Jessica. Every time I get my hair highlighted, I can expect a ton of compliments. I'm loving life as a blond and am so happy she took me there. I've also always had massive quantities of hair, a ton of it and really thick. She is the only person who could tame the wild beast. The only problem is my haircut is always way cooler, hipper and trendier than I am. But I'm trying to catch up!
YAY ORBIT – Ross is awesome. Ross is Ross-some! I've been going to him for a year and a half. I got my hair done yesterday, and I love it. He can always keep up with my hairbrained ideas (PUN), and add his genius to them to make them even better. He is an artist. Ross, you can't leave Austin. Ever. I love the salon too, it's really cute and the staff are super nice.
If you're looking for a new salon...look no further! – Having just moved to Austin from Oregon about a month ago I was very apprehensive about finding a new stylist/salon that I would love. I found Orbit Salon on the internet and made my appointment. What a wonderful experience! I can't say enough good things. The staff are super friendly and Ross is awesome!! I tried a new cut and he got it spot on perfect. He is truly an artist and a great , friendly guy. So, if you're looking for a new salon I would try Orbit. You can't go wrong!!
Don't be fooled - Orbit & Ross are Austin gems – I discovered Orbit a couple of years ago. I went to a couple of different stylists before I landed in Ross's chair. The other stylists were very good, but Ross seemed to be able to read my mind and understand my hair better than anyone has in over 23 years. I've tried everything from bold to subtle cut/color, short to medium-long cuts, and been happy. Even better - both of my daughters LOVE him. My emo 12-year old said he's a genius and proudly displays a picture of herself with Ross on her Facebook page (she's super gregarious and had a great time "dishing" with Ross). My hip, style-conscious 18-year old loves her cuts and said he did exactly what she wanted without her having to say much (she's the quiet type).
I have to appear on TV and in the media as part of my job and can always be sure that the cut is fun enough for a night on the town, but adaptable enough to do a TV appearance and look "professional."
amazingly awesome! – This was my first visit to Orbit and I'm SO glad I tried it out. Jessica Edwards gave me the cooooolest haircut I've ever had!!! I think I gave her quite a bit of leniency and I'm really glad I did. I am just in shock over how much better a really good haircut can make me look. I seriously look 100x more hip! Thank you Jessica! I will DEFINITELY be coming back here.
Thank ya so much for the glowing review! Jessica rocks. We really appreciate you letting everyone else here in the Citysearch community know.
sloppy bob – I went to Orbit salon based on the reviews I read on citysearch. I had asked the girl who cut my hair to trim up the bob I already had, as I wanted to grow out my hair a bit. The hair cut looked fair (not great) when I left the salon, but when I got home and tried styling it myself for the first time, i realized that there was a whole chunk of hair in the back that she had forgotten to cut. For the price that I spent on this haircut, this is very sloppy and unprofessional. I would go back to her to fix the mess, but I just don't trust her to do it since she's the one who blatantly missed the hair in the first place. I have NO idea how even a beginner hair stylist would do something such as this. Despite the staff being very sweet and welcoming, I am very unsatisfied with this salon and do not plan to go back.
Not seeing the haircut, it's hard to know what happened, but I think I may know. With bobs, particularly one length, this sort of thing could happen, and is common. If you cut your hair to a part, and later you change the part, there can be some hair that hangs over the perimeter line of the cut. You have to be committed to that part. If it's cut to a middle part this won't happen. It depends on the client's preferences which way we will cut, and perhaps there was a misunderstanding.
We really care about every client who comes to see us. Our front desk calls every new client the week after they have been in to make sure that they're happy with their service and see if there are any adjustments that need to be done. Sometimes bangs are too long, hair needs a bit more texturizing, etc. It sounds like we weren't able to reach this client, and this would have been a very simple adjustment. We do whatever it takes to make our clients happy.
Love Love Lisa!! – I was really lucky to have been sent to Lisa Herzog at Orbit by a friend several months back. I have short hair and get bored easily and Lisa gets me and likes to have fun experimenting with new styles and colors. She listens to me...which is so important in a stylist because I've come out of other salons looking like a freakshow before...but even better is that she's creative and can visualize the end effect which allows her to make some awesome suggestions that might sound crazy at first but make me look better than I could have imagined when I first went in looking for a change or an update.
I would definitely recommend her to any of my friends.
We sure appreciate the kind words. Lisa is a wonderful girl. Hope to see you soon!
Amazing! – My experience at Orbitz has been absolutely wonderful!! I have been getting a haircut there about once a month since Oct. 2007, always with Erin, and I am always just blown away by how good of a job she does. I am a chronic stylist jumper, because I am never just 100% satisfied, but with Erin I am always 110% satisfied! For example, the first time I walked in, I brought a picture of what I wanted, she politely explained to me that it wouldn't work well with my hair, but walked me through a style similar that would work. Every step of the way she checked to make sure I was happy, when I wasn't she listened and adapted. Then, about two weeks ago, I walked in with pictures of what I thought I wanted, and told her to surprise me, and it is the best cut ever! I love it! Also, I have gotten a massage here, and the therapist is wonderful! She got all of the knots out of my back, and was so nice! The one thing with the massages though, is being that the house is older, you can hear a lot of what is going on in the salon. That is a bit distracting. I am still going to return though because she did that great of a job!! The other wonderful part about Orbitz, is that you get a free three week trim. Being that my hair is super short, that is perfect maintenance, and they are so nice, event hough you aren't paying!! I just love everything about every visit I have made to this salon! Just Wonderfully Amazing!!!!
Aw shucks, you're making us blush! We'll see you again soon.
Christian 'n Jaylen
Consistently rocking style, great service – When I want to get my hipster on, my man Ross is the guy to turn to. Reformed architect, styling visionary, and all around good guy has the skills to get the job done. What more could you ask for?
We appreciate your comments, ross has a big smile on his face ;-)
Christian 'n Jaylen
Friendly staff, god-awful haircut – Having just moved to Austin, I needed to find a place to get my haircut. After reading the reviews (most of which were glowing) I decided to try Orbit. After all, the chief complaints seemed to be about hair color/salon cleanliness, neither of which deterred me. I'm a man, I don't want my hair colored, and I can get my hair cut in a dumpster as long as it looks good afterward. Anyway, when I got there, the staff was super-friendly and I thought the interior was cute. I have no idea what the complaints about cleanliness were about, the place seemed clean and tidy to me. However, as soon as I met the person who was going to cut my hair, I knew I was screwed. (They seemed really sweet so I will refrain from using any descriptors re: their identity). My instructions were incredibly simple and the stylist followed none of them. Basically, I was given a crew cut. Seriously. I look like friggin' PeeWee Herman. I keep trying to figure out what exactly the stylist was going for. I still can't figure it out. It is THE WORST haircut I've ever gotten, and I keep getting angrier and angrier about it with each passing day. There's nothing I can do with it. It's so insanely short, except for these really weird, super-long pieces that I keep finding near the back of my head. One side in the front was too long while the other side was way too short, but I fixed that (kind of) when I got home. I read the owner's responses to the complaints on citysearch and, while I appreciate his willingness to try and rectify the problems, unless he's pioneered a new technique that'll bring my hair back, there's nothing I can do but wait. Considering how ridiculously short my hair was cut, I think I'm gonna be waiting a while.... I read in people's reviews that they really appreciated the lack of attitude at Orbit, and I did as well, but I'll take a ton of attitude and a good haircut over a friendly staff and a horrible cut any day of the week.
I do apologize that we weren't able to make you happy. I understand that you want to let it grow out a bit, but I'd still like to offer you a free cut with another stylist to get it back to where you like it. Please contact Jaylen, the manager, and we'll take care of you.
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