Austin >Orbit Salon
I found Sunny at Orbit years ago. She was my stylist for years, and all throughout my bang period. All the stylists are great and very reasonable. I also love that the business is small and owned by a cute little East Austin family. They are fun and hip, and offer a great referral fee!
Very Happy Customer!!!!. I was surprised to see the last reviews--MY experience was fantastic--I am PLEASED with both my cut and color. I found Orbit by searching "salons specializing in trendy cuts". I spoke to the receptionist who was very polite. I was looking to make a drastic change (drastic for me anyway) and I shared my thoughts with her and she quickly and confidently recommended someone for the job. When I got there, the customer service was awesome. They offered me a beverage and my stylist wasn't running behind which I hate about most places I have had my hair done. Jessica was great. She was friendly and we seemed to have some common personality traits. I consider getting my hair done part of "my time" and I like to relax and enjoy myself. I usually like to read and although we chatted, she also gave me some time to myself to read my book and I appreciated that. Like one of the last reviewers I am pretty particular about my hair. This is THE HAPPIEST I have been in a VERY long time. Jessica listened to my needs, my cut is adorable and easy to maintain, and the color is great. I was shocked by the cost because I have paid MUCH, MUCH more for work that I haven't been near as pleased with. I LOVE my new cut and it is getting rave reviews so far, which is nice. I have already been asked several times about the salon and stylist and have certainly shared both Orbit and Jessica's name with everyone who has asked. My ONE and ONLY concern was that while under the heat during my color processing the product became very liquified and began running --I was a little afraid of what my color might look like, but Jessica was quick to respond and as I mentioned--I am VERY happy with the result. To the last reviewers--I would certainly take the salon up on its guarantee. They gave me a flier explaining their desire for customer satisfaction--not all salons do this--and they even called to be sure I was happy! I think they mean it when they say they want you to be satisfied!!
We sure appreciate your nice comments! Come back and see us soon.
Disappoint Salon !!!!!. I went to this Salon based on the reviews here. On the Salon's website they paint a picture that is nothing like what the salon is like in person. It was very dirty Salon - dirty in the restroom and very poor customer service. The hairdressers Chris had poor skills. When I left I felt I had just left a haunted house! I would never recommend this Salon to anyone. Please don't believe everything you see and what they advertise on their website. Don't waste your time in a place like this !
I certainly hope ya'll will take into consideration other reviews than the last 2 :) Chris has multiple reviews and is considered by most to be quite a talented fellow. With regard to being untidy, we will certainly try harder to keep things clean. I think that the last couple of folks have been in on a Saturday when we were extremely busy. We were short staffed and it was a challenge to keep up with it, but we will work harder in this category.
As we try to let everyone know, our work is guaranteed and if you are unhappy about anything with your hair, we will always take care of you. You can come back in at no charge, either with the same stylist or another. We pride ourselves on making our clients happy. I certainly hope that this client will give us that chance.
I'm pretty bummed out. I just moved to Austin from LA about a month ago. I have always worked in high end salons, but had no idea where to go now that I am in TX. Anyway, I found this salon through City Search. When I called in the receptionist was very nice and recommended a colorist/stylist for me. I was a little hesitant, as I told her that I come from a high end salon backround and I am very picky, but she quickly referred me to someone with out listening to everything I had to say. I figured, I'll go with it and keep my fingers crossed this person is good. First of all, the salon is nowhere near as nice as it appears on the website. It is very run down, nothing matches and it's really dirty. Anyway, my girl was nice, but didn't talk much and took almost 2 hours to put foils in my hair. When I was being shampooed I asked if she was going to tone my hair and she told me it matched and we didn't need to. I thought this was odd, but whatever. During the haircut everything seemed alright and she blew my hair out almost the way I like, but it was a little beauty pagenty. No big deal, as when I do it myself, it won't look like that. So the second I get in my car and I look at my hair color in the sunlight I was horrified. It was bright butter yellow...glowing in the sun. I went home right away and I used a toner that I already had there to try on get rid of the bright yellow. It helped, but my roots are still pretty bright. I was trying to stay positive , but after blowdrying my hair myself I realized that it is super heavy on one side and the back is totally jacked...it looks like I have 2 hair cuts. She cut a shelf in the back of my hair. I will say that everyone was very nice and seemed to be having fun, which is great and a nice enviroment. If anyone has any suggestions, I want to know who s the absolute BEST in Austin. I want upscale, I am not into this vintage, artsy Austin vibe when it comes to my hair.
I sincerely hope that this client will get in touch with us about her hair. Our work is guaranteed and if you are unhappy about anything with your hair, we will always take care of you at no charge. You can either see the same stylist or another. So many times, there is a really easy solution to a haircut or color that can make a world of difference.
Sometimes it takes a little more work the first time we see our clients. It really is the start of a relationship and sometimes it takes a visit or two to get to know someone and really customize a style for them.
With regard to being vintage and artsy, I will have to plead guilty on these charges. We are in a turn of the century house with a eclectic blend of decor and stylists. We are are certainly a lot different than a salon like Jackson Ruiz or Avant, but that's why our clients love us ;). We pride ourselves on being funky, different, and well.. Austin. Drop by anytime and say hello. Come see for yourself!
I've never been a "loyal" salon customer, but..... once I found Jessica at Orbit Salon, I knew I wouldn't be going anywhere else. I've always had the same boring hair - long, one length, maybe a couple of layers. It really didn't matter who cut my hair, since it was the most lame, basic haircut in the world. Every four months or so, I'd realize I was turning into Cousin It, and I desperately needed a trim. I would just call whoever was closest at the last minute and see who could get me in. Last year, I stumbled across Orbit's clever website, and I decided to try something new. When I told Jessica I was tired of looking like a Mormon housewife, she gave me the best cut I've ever had in my life. I'm not exaggerating, I've gotten more comments on this haircut than I've ever received. It's young and flattering, and it feels like I paid a lot of money for it. When my sister saw it for the first time, she called and set up an appointment. Not only that, but Jessica LISTENED and BELIEVED me when I told her I needed low maintenance - this style is even more low maintenance than the straight, boring, one length hair. I can comb my hair out of the shower, let it dry naturally, and it still looks good. Also, getting my hair done is a fun experience; the salon has really friendly front door staff, a relaxed atmosphere, and yet still feels trendy. Plus, the prices are reasonable, so I don't feel guilty going back every 6 weeks for a trim. Try them out, you won't regret it!
Jessica's awesome and a lot of fun. Thanks for spreading the word.
Orbitz is a Keeper!.
I went to Orbitz salon and was placed in the care of Miss Jessica. She is a fantastic stylist and colorist. I love my hair now. She was able to take my dark brown, almost black hair to a really awesome Sandy brown with Gold highlights. I think my hair looks better than the Jessica Alba photo I showed her. She also gave my long shaggy thick mane a new cut that reduced the heaviness and split ends. My new cut is managable and in vogue.
My husband smiled the minute I walked in the door and said wow... I love it.
My stylist was very attentive and honest; she did not make me feel rushed. She worked non-stop to fight any red color that wanted to peek through my hair during the color lifting process. Also Jessica's personality was really comforting. She is a nice person to talk to, who left me with a great impression of her talent and wonderful humor.
Orbitz is a pleasure to visit. I'll go back for highlights and I'll definitely refer orbitz to 20 more girlfriends and acquaintances this year... minimum. I also want to say besides the stylist, the atmosphere was very cool. The girl at the reception area was quick, smart and intuitive. No waiting, no confusion. She offered me coffee when I first came in, which I so needed (my appointment was early on a Saturday). The owner had his chair right next to Jessica's. He was accommodating, and polite. He would check on patrons around the salon and was approachable and friendly. He seemed hands on in his shop. I liked that.
Great crew at Orbitz. It makes me think of the wonderful California salons in Santa Barbara and along the coast. Anyway, If you gotta take a risk with your hair, Choose Orbitz. They are keepers! Thank you guys.
Thanks for all the nice comments! Hope to see you again soon.
Will Oliver!. When I first moved to Austin, Oribt was the first salon I tried out and I haven't been to another place since! I am a loyal customer to Will Oliver because he is so good at what he does and is such fun to be around. I adore Will! Before I met him, I would always end up with hairstyles that were too tame for me despite my many explanations of what I wanted. Will is great at understanding what I'm looking for whether it be bright purple highlights with long hair, or a cute, messy blonde bob. He is equally as talented with funky colors and cuts as he is with softer, more professional looks. I'm hooked :) Orbit is hip yet totally unpretentious. I love it!
Go to Orbit Salon! Will Oliver always makes me look GREAT-What more would I want?. Will Oliver has been styling my hair since 2003; I have followed him until he finally arrived here at Orbit Salon-which I love! Everyone is attentive and gives excellent customer service. I visit Will at the Salon about every 6 weeks for hair color and style. I get so many compliments on my color and style, and I suggest Will and Orbit. Will makes sure my hair is healthy and in the best condition. Whenever I visit, I get to have a cup of coffee while he works on my hair. We laugh so hard because he has such a fantastic personality. Thanks for everything!
I Heart Mischa.. Mischa (aka Michelle) is a doll. I have been going to Mischa since I moved to Austin about a year ago. I am always extremely nervous about changing stylists, but Mischa came highly recommended so I gave it a go and am happy to have her as my new stylist! Mischa always takes the time to talk to me about what cut and color I'm going for and then offers her suggestions. I recently decided to change my normal platinum blonde locks to red. Mischa has been wonderful trying to get the right color. She explained to me from the beginning that it would take multiple applications for the color to stay. Just as she explained, it took a bit but we now have the right color and it is a beautiful change for the fall! Not only am I in love with Mischa, but the salon itself is a treat. The old dryers remind me of when I used to go to the salon with my grandmother. Great memories :)
I went to this salon seeing great reviews online. But it turned out to be a risky deal for me. I think my hair dresser did not do a good job of setting my expectations and fulfilling them appropriately. Ofcourse I wanted a new look and that's why I was there. But I got a feeling that a lot of damage was done in terms of style. Uneven locks, just plain gauchy. Even worse was that the hair dresser was trying to pass his work off as a piece of art.
I was so embarassed to sport my hair in public. I have been pinning it up in all directions to make myself look acceptable. Even that is hard as some of the hair was cut so short it looks shaven.
If you still want to try this place make sure you know what you are getting. If you are not in the mood to be so risky, you may want to step inside Catena's Hair Studio next door.
Very sorry that this client wasn't happy with her cut. Just want this client and our readers to know that we guarantee our work. If you are not happy with your cut, we will always happily take care of you. You can come back to to see the same stylist, or you're welcome to try one of our others at no charge. We have 20 different stylists and we want to help you find the best fit.
The best haircut that I have had in a long time!.
I read the other positive feedback about Chris Kirkpatrick and it is all very accurate. He was very honest about the haircut that I had in mind (WAY too much maintenance) and he cut it in a very stylish, low maintenance style that fits my lifestyle. He is very professional and he made me feel very comfortable. I cannot recommend him enough.
Orbit Salon is a very cool place and the location is within walking distance of a lot of places in the downtown area. The prices are very good and the staff friendly. I am definitely going back and recommending it to my friends and co-workers.
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