Austin >Food & Dining > Nuevo Leon Inc
1501 E Sixth St, Austin, TX | Directions 7870230.263215 -97.727362
Neighborhoods: East Cesar Chavez
Worst Group Dinner Experience – A group of 12 of us went to Nuevo Leon for a friends Birthday. We were all on time (as they requested for a reservation), just to find out they had given our reservation away ("on accident"). Although they were able to sit us fairly quickly after that, we sat down at around 8, and our food arrived at 10:30pm. Two and a half ours of waiting is REDICULOUS. Furthermore, I ordered a tortilla soup, (that they charged us for and was clearly on the check), and it never arrived. At 10:45 I approached the manager (who had given us a small discount because of our long wait), and his only response to "I haven't gotten my food" was "well, I gave you guys a discount."
This was by far the worst service/management we've ever experienced. Never have I gone to a restaurant for dinner, and come out hungry because they simply didn't give me what I ordered and paid for.
Also, I did have some queso, and although it wasn't bad, it was nothing special either. Wouldn't recommend.
Had a Great Time – Three of my friends and I went to Nuevo Leon one Friday night. This is a great place to begin your night. We had nachos and enchilidas. The food was excellent and the margaritas are worth coming for by themselves. We had two each and were dancing in our seats to the Mariachi band that was serranading each table. We had a blast and will definitely be back.
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