Austin >West Lynn Veterinary Clinic
At last!. I went into the vet to get some flea prevention for Buster. I dreaded to get the wet stuff you put on their backs as it's so messy, so they offered a pill called Comfortis. Thank you for this option to rid the fleas on Buster!
Tucker!. Tucker is 12 years old now and still thinks he's a puppy. Thanks Dr. Hanks for caring and keeping our old pup healthy!
Extra Service. We are from the Clarksville area so West Lynn Vet is convenient for us. I made a last minute appointment yesterday and they were really accommodating. They allowed me to drop my dog off so I could return to work, and I picked him up when I was done. I can't stress how well this drop off service works for me.
Very Unique!. Every time I take my pets to visit Dr. HANKS I always say, "HOW CUTE". The office is very clean, the receptionists are very warm and friendly, and the techs are very professional in handling my cat and 2 dogs! I am very happy taking my pets here. Kudos to Dr. Hanks!
Thanks for helping us out!. I went in today to get more heartworm meds for my dog, Blaze and surprised to see that they have made it affordable for me to purchase 6 months at a very reasonable price. I asked Michelle, the receptionist, why so? Her answer, because of the economy! Now that is a smart move from them. Thank you for helping us a very satisfied client!
Thanks for the good advice.. I've been having trouble maintaining the weight of my cat. Everyone at West Lynn Vet was very helpful in giving me suggestions about exercising and helping me figure out the right food to get.
Advice that works.
I have been bringing my Jack Russel here for a few months and I really must say WOW. Before I came to West Lynn I was constantly dealing with my dog having one ear infection after another. This was not only very frustrating but it was draining my wallet. Dr. Hanks switched us to a new brand of food which is somewhat pricey but it has made all the difference. My dog's ears are now fresh and clean and I have noticed that we are making far less ear visits to the Dr. He also seems to be shedding less which is a huge bonus with white dog hair. I wish our last vet would have given us this advice...
Great advice. Highly recommended.
Dr. Hanks took such good care of my cat Elsie (she has cow markings) when we figured out she was having trouble with her teeth. He cleaned them really well and she seems much happier. He also gave us some detailed instructions on how to keep her teeth healthy in the future.
The staff was also really nice and very comforting during the hard time while kitty was under.
Does Not Get Any Better.
I have know Dr. Hanks (Lewis) since he opened his practice years ago. Our dogs were one of his first patients and so have all of our dogs since.
Yes I know Lewis on a perdonal basis as well as our dogs' vet.
There may be other vets that are as good, but none better
I wish I had read these reviews before taking my dog to see Dr. Hanks. Although Dr. Hanks was pleasant when he examined my pet and prescribed medication and food, he "fired" me because I called with a follow up question regarding my dog's medication. Apparently he does not like to be "doubted." He refused to answer any follow-up questions after my $300 visit (which, incidentally, is expensive but I did not mind paying because I trusted Dr. Hanks), and suggested I take my dog elsewhere. I took my half-deaf puppy to Dr. Biehle at Brykerwood and was amazed by how kind he was and eager to educate me about my pet's health. Whereas Dr. Hanks wouldn't talk to me on the phone about the medicine, Dr. Biehle called me and left me a long detailed voice message about the risks and benefits associated with the medications. The vets at Brykerwood are remarkably less expensive than Hanks, too. It just goes to show you that sometimes the amount of money you pay is not commensurate with the service.
Do not take your pet or your wallet to West Lynn Clinic.
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