(512) 476-4496
624 N Lamar Blvd
Austin,
TX
78703
30.2719
-97.754
Neighborhood: Old West Austin
What People Are Saying About Emeralds
The Editor
Contributor
Citysearch
In Short – "Yes" reads the neon sign at Emeralds' entrance--and yes, they have just about everything. Don't be surprised to find a $50 shirt next to a $250 dress in the color-coded racks of clothing from BCBG, French Connection, Corey Lynn Calter, Michael Stars, Killah and Volcom. Shoes are from Diesel, Enzo and Steve Madden. Glass display cases are stocked with jewelry from local artists like Laurel Larsen and stained glass from Stonehouse Gallery.
03/21/08
Wake up shoppers
by adw3566
I'm an Austin native and a long-time customer of Emerald's. The only comment I have to make about the statements regarding customer service issues is that it seems the attitude of the clientele has drastically changed over he past several years. Many of those from Houston, Dallas. etc. now making their shopping trips in a city that was for so long snubbed as being a hippie town are expecting their crappy attitudes to warrant great customer service. The people at this store have always been kind and helpful, but I also believe you attract whatever behavior you receive from others So, either go back to your Gucci and Fendi stores or take a look in the mirror before you pass judgment on a store that has been here long before you ever cared to notice.
- Pros: Great selections, prices
06/07/05
sub-par
by clarissaanderson5
i was expecting more from emeralds. i agree with the other reviewer that the customer service really sucks. i hate to drop money on clothes where the girls working there won't even get off the phone long enough with their friends to see if i need any help. they have a really great nick-nack selection much better than their clothes which seem like last years dregs or something they got 1/2 price off of bluefly in super small sizes (i'm saying this and i'm a size 6 if that tells you anything). as they say they carry good designers just not the best lines. if you're desperate for "high fashion" and want to stay away from the mall then shop at emeralds. if not buy exactly what you want off line instead of settling for sub-par selection and service.
- Pros: nice nick-nack select, centrally located
- Cons: poor customer service, bad size selection
02/23/05
consistently bad
by astuteandwelltraveled
Funny- reading the reviews of this store for the last few years... it looks like the customer service has stayed consistently bad... and the store has remained perpetually cluttered. At least some things don't change!
- Pros: consistently bad, dress in window, little puppy inside
- Cons: no parking, too expensive, cluttered
The Details on Emeralds
The Extras:
Emeralds also sells cards, stationery, candles, frames and gifts, including ceramic and metal crosses, as well as addictive bath and body products.
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