Austin >Shopping > Bond's Television & Electronics Inc.
BOND'S Television & Electronics, Inc. is a family owned & operated business that has been one of Austin's leading home entertainment & electronics service centers since 1954. BOND'S provides a selection of exceptional brand name products at competitive prices, & offers a full-service consultation, design, and installation department to help you find the audio/video equipment at a cost that fits your budget. At BOND'S, our goal is to meet all of your home entertainment needs by being as helpful and informative as possible. We provide both quality custom home and commercial installations & factory authorized service. …
Friendly, capable folks. big city expertise and advice and small town friendliness and customer service. owner Bob Bond even called a competitor in DFW area and asked him to help out my daughter who lives in that area w. a TV problem. a pleasure doing business w. these folks
very honest. my sound went out on my flat screen, called several TV repair places for pricing to come out and look at it. When Icalled Bonds and spoke to tony, I told him what the problem was, he suggested I reboot the cable box and that should fix it. It worked and he saved me from wasting money on repair service I did not need. None of the others I called even suggested I try that. They were more then happy to come and charge for unnecessary repairs. These guys are very honest and I would definatley recommend them.
Great Company- Nice people. I needed a lamp for a tv set. The tv was dead and a light informed me that the problem was with the lamp. My wife suggested we just buy a new tv, but being environmentally conscious and our tv being only a couple of years old, I decided to try to fix it. Called Bonds, spoke to Gary who told me how to replace the lamp. I picked up the lamp from a very friendly lady named Christina at Bonds TV. 10 minutes later, my tv was working like new. When you go, check out their museum quality display of old tv's.
Great service by people you can trust.
If you're tired of being treated impersonally by big box stores, this is the place for you. Mr. Bond, Gary and the whole team provide both unparalleled expertise and customer support.
I wish more companies would follow their lead.
Best TV Repair in Austin. WOW. This type of customer service is so hard to find. I called around looking for a TV repair as money is not readily available on trees. I received the best service I have received in a long time. The TV was repaired the same day and the cost of the repair was very fair. This company has been in business since 1954 for a reason.
Bond's TV & Stereo- their People are great!. The people at Bonds were extremely helpful when I contacted them regarding a problem with my Sony T V. They were very informative about the particular problem I was having with it and we got it settled perfectly! Everyone there is friendly and efficient. I would not hesitate to recommend them for your TV/stereo needs.
We had a high resolution monitor go down in the middle of a project.
During the very cold weather and snow, these guys went to work and had our monitor fixed in 2 days... and for under $200.00 to boot!!!
Most places I called don't even work on computer monitors anymore.
They also collect old TV's and have them on display. It's really something to show the kids how we watched TV back in the old days.
Fast, Thorough and reasonable service.
Bonds has always been honest and fair in my dealings with them. Most recently they fixed a problem with my 34" HD TV in 2 days! It's hard to find anyone that works that fast these days. We are back enjoying our set after expecting to be without it for a couple of weeks.
Thanks for your quick help.
Very helpful and saved me thousands. very kind helpful and professional. Mr. Bond saved me from purchasing a new tv when I only needed a small repair. Thank you again for all of your help! I look forward to shopping with Bond's again.
WORST CUSTOMER SERVICE IN AUSTIN!. I would not recommend ANYONE to use this place. Their customer service is the absolute worst! I was promised my t.v to be returned to me within 7-10 ten days and it ended up taking over 3 weeks! They did not call me one time during that three weeks to let me know the status of my t.v. When I first took my t.v into Bond, I was given a price quote. Three days later when I called Mr. Bond (the owner) he tried to tell me a price quote over $100.00 more than what he had originally promised me. When I brought this to his attention he acted very non-shelant about it (and very unprofessional) like he had no idea what he was talking about in the first place. I had to call them a total of 6 times and find out any of the information that I needed, due to the fact that they would never call and update me. They did not ever update anything in their computer system, so any time that I called, if someone different answered the phone I was always back to square one because the employees never knew the status of my t.v or anything that I had discussed with the last person I spoke to previously. Every time I called I was told by an employee that they would figure out the problem and call me back however; I never received a call back EVER from ANYONE that worked at Bond. They were extremely difficult to communicate with and refused to compensate me for the extended time they took in fixing my t.v or their poor customer service. This place is a pathetic excuse for an Austin business and needs to stop wasting people's time and money. DONT BOTHER!
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