10/06/09

Awful detailing job and over priced.

by catmcote

My dog vomited in the car today, and I admit it was a nasty job for anyone. However, after paying close to 200 dollars for a full interior detail and waiting 2 hours in the waiting room, I got into my car to find dog vomit still covering the sides of the seats, my shift stick, and around my cup holders. Not to mention, they didn't bother to vacuum the trunk, dust the console, or wipe the dash! Also, I found old nose prints from my dog on the window and hair still covering the floor mats. What exactly did I pay for?!

I recommend to any pet owner faced with a nasty car, or anyone just looking for a cheap and thorough detail to go to Mister Car Wash in Austin. But first clean up the vomit as best you can, because they do not handle hazardous material there. You will be much more satisfied with the service and the amount you'll dish out.

LESSON LEARNED!

• Pros: none
• Cons: Completely dissatisfied with service

07/13/09

Worst car wash ever! Go here only if you want ruined interio

by jengoldie

I only gave Genie Car Wash LAMAR one star because that was the lowest it let me give.

DO NOT GO HERE.

Yesterday I went to get my car washed. Last night I looked in the backseat and there was black streaks all over my leather seats. Worse than that , THERE WERE RED MARKER/CRAYON MARKS ON THE INTERIOR OF MY CAR. I went there to complain and to get them to fix it, and the manager BRYAN refused liability and belittled me. He finally said that they would clean it only as a curtosity to me, but had no liability for the marks if cleaning made it worse.

WORST CARWASH EVER!!

• Pros: none. worst.
• Cons: belittling managers..

05/06/09

Obnoxious upselling; overpriced anyway

by CSMobileUser

Don't come here expecting any kind of a deal. Coupons are worth almost nothing, and labyrinthine pricing enables aggressive upselling. Took over 1.5 hours for them to wash my car. Unacceptable.