Austin >South Lamar Animal Hospital
South Lamar Animal Hospital is great! As a first time dog owner, I wanted to make sure my puppy had a great veterinarian that new what they were talking about and actually cared about their customers. So I heard about South Lamar. I took my puppy on Christmas Day of 2011 because I thought he had contracted parvo. I called and made an appointment and they were more than happy to check my puppy out. After the check up, they diagnosed him with roundworms and hookworms. They gave him some medicine to make him all better! What I love about them is that after they check your pet, they bring you an estimated bill amount. So they tell you I think this is how much we estimate the bill will be if you want the treatment and medicine etc. You can pick what you want and what you don't and they go ahead and do it. They were so kind and loving to my puppy:) I will always be a loyal costumer to south lamar animal hospital! The veterinarians are amazing and they know what they are talking about! The staff is so friendly and loving! and the environment is very comfortable. Don't listen to the other reviews on here, if you want TLC for your pet and yourself go to South Lamar Animal Hospital!
Best Vet We Have Had.
I have been working with rescue dogs for over 20 years and over this time have had alot of experience with veterinarians. We took out beloved Suzie to 2 vets over the span of one month but her condition continued to worsen. We were recommended to go here from some other rescue dog lovers we trust. We saw Dr. VanTrease when we went there. He went through all of Suzie's records, and there was alot. He examined her and suggested what he thought the problem was. He was right. She had a rare autoimmune blood disorder. Dr. VanTrease was extremely available. In fact he gave us his cell phone to call over the time it took Suzie to get better and that was 3 weeks. There is no doubt that Suzie would not be here today, doing all she loves to do, had it not been for the amazing help Dr. VanTrease gave us. We can't say thank you enough. I have seen the other female vet and our experience with her has been the same. We recommend this veterinary practice to all our friends. Several have gone there and they too have found the doctors and staff amazing.
They are our vets for life.
NEVER HAD A BAD EXPERIENCE--ALL GOOD.
This clinic cares for all of my foster dogs--and there have been quite a few since we moved close to the SLAH in 2006.
The doctors have taken care of everything from missing toes to heartworms, and I have gotten loving care for my animals from everyone in the clinic.
Dr. Buck even spoke at a seminar that I organized for my clients--after hours, on his own time, at no charge.
Dr. Vantrease's knowledge and willingness to share it have helped me greatly as I care for so many animals at one time.
Genuine Care. Dr. Buck VanTrease provided excellent customer service.
I went to this vet because my puppy had worms in her stool and our normal vet was closed for the day...mistake! After explaining to them that I wanted something to treat the worms and to keep it as cheap as possible, they explained to me that I could get some package deal that included everything for a puppy or some nonsense. I was foolish enough to ok this proposal and ended up paying $86 dollars for shots that my puppy did not need...the gave her a kennel cough shot...WTF! I just wanted something for tapeworms!! Basically I went, paid, and got absolutely nothing that I wanted and left confused and broke!
That's not the worst part: Dr. VanTrease is a friggin nutcase!!! I swear the first thing I said to my wife after bringing the dog home was...wow, that guy is weird! I was even commenting playfully to my puppy on the way home how strange "Buck" VanTrease is. I feel almost bad saying this but it is honestly like he had a child's mind. He would start sentences without finishing them, talk about the most random stuff, explain things over and over, mumble nonsense, say half of one word and half of another, I just cannot explain to y'all how weird this man is: by the end of the visit he was trying to explain my dogs personality to me: "you see, she's a little shy but maybe also a little dominant..." etc. no joke.
"Uh, um, you, got, we're gonna, you see, um,if she, I'll, how'd you name her?" - Dr. Buck VanTrease (average sentence)
He just jacked her full of a couple of shots and then talked to the stars for about 15 mins. He made the tech go get something that he seemed pissed she did not have in the room just to show me an advertisement for some medication with pictures of worms like I was a child or something. Just read the other reviews!! This guy is crazy! It only takes about 2 sentences to come out of this guys mouth before any sane person can see that he is mental.
I also thoroughly made it clear that the only reason I was there was that my normal vet was closed and I just wanted to treat the worms..."Dr" VanTrease got out a pad and paper and started outlining a plan for my puppies future visits as though he had no idea what I had just said. I just ended up smiling and nodding to him by the end of the visit half out of confusion and half out of desire to just get out of there!!
Wow, I could go on and on but I am tiring of even thinking about that man and his clinic. DO NOT GO THERE UNLESS YOU WANT TO TRUST YOUR FAMILY MEMBER TO THE HANDS OF A MADMAN who will not listen and not make sense.
I used to take my dog to this vet back when the older gentleman ran the place--He was totally awesome and always had reasonable prices. A new vet seems to be in control, and frankly, she's in it for the money.
I took my cat in there with a minor stomach ache because my other vet (Dr. Rogers) was out for the day. The current vet was like a salesperson and wanted to make me pay up to $700 in ridiculous fees for excessive treatments. What a freaking joke! She wouldn't even give me stomach medicine until I agreed to pay for X-rays, blood work, etc... Basically, she said unless you can pay me copious amounts of money, she cannot do any stomach treatment on my pet. Last time I checked, when I goto the doctor with a stomach ache, the doc doesn't make me get X-rays, bloodwork, etc... The doc simply gives me some medicine and if it works, I am done. If not, I go back and then the more costly treatments can begin.
I highly recommend going to Dr. Rogers on Burleson. I typically never pay over $65 and that includes medicine, office visit, and shots. He is honest and will give your pet the utmost treatment for a practical price. SOUTH LAMAR ANIMAL HOSPITAL WILL ROB YOU!!!!!!!!!!!!!!!
Loving compassionate care for your pets.
I've been taking my pets to So Lamar Animal Hospital for over 5 years now and have always happy with the care given to my cats. One of my cats recently suffered a severe wound requiring surgery which is what has prompted me to write this review.
First, they have excellent hours. When I discovered my cats wound after 5:00 on Friday evening, I thought I would have to use an emergency hospital (and the higher fees). But, South Lamar was open. They are also open on Saturdays and early mornings.
Second, all of the staff and Doctors are wonderful with every animal that comes in there. It's just amazing to watch how they treat each pet as if it is their own, with the same loving and care.
Two notable employees deserve special mention.
Ryan, one of the Techs, is amazing. He took care of my severely wounded cat on that Friday night. One example of his compassionate care was that he called me that Friday evening after surgery (rather than waiting until Saturday morning) to reassure me that the surgery was successful and that my cat was resting comfortably. You just know that he sincerely cares about the animals in his care, as well for their human companions.
Holly also deserves special mention as she is that "face" we all first see upon our arrival and the one who schedules the appointments. Such a happy, friendly person who is a joy to work with. She makes getting a convenient appointment a pleasure, and really works to accommodate a difficult schedule.
If one is in need of vet services, I whole heartedly recommend South Lamar Animal Hospital!
Genuine, caring, and extremely competent practice.
We've taken our pets to South Lamar Animal Hospital for over 15 years. We were sad when Dr. Taylor retired - he helped us take care of a cat with FIV that lived to be 10 years old. We've had nothing by but excellent treatment of our 4 cats and dog by the vets who have followed. Recently our dog was hit by a car and sustained serious injuries. Dr. Van Trease and his staff stayed late into the night performing surgery and making sure he would be fine. The office staff is helpful and welcoming, and we've always received timely reminders for all of our pets for their checkups, vaccinations, and medications. Their prices on anti-flea meds are competitive with the mail order places, too.
I've heard several people say the place isn't the same as when Dr. Taylor was there and I'll be the first to admit we were wary of new faces, but we're very pleased and grateful that we have South Lamar Animal Hospital close by to provide such great care for our furry family members.
Incompetent Care. The office did not keep track of my dog's rabies vaccination. Less than a month after I took him in for a check up, and was given the all-clear, I found out his vaccination had expired and he now has to be quarantined for 10 days to the tune of over $300.
Worst place to take your animal!!!.
They couldn't diagnose (even with x-rays) a burst spleen! They charged me $85 for antibiotics for a burst spleen! Then they wouldn't refund it when I DID find out (from another vet) what the diagnosis was! All they were interested in was money! They essentially killed my dog! I reported them to the state vet agency who said they couldn't do anything about it. I flipped them off every time I drove by.
They are idiots!
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