Worst Service Ever.
I ordered a meal for delivery and was told it would be 45 minutes; it took over an hour. No big deal. I still left a 30% tip. Unfortunately, I did not check the bag until the delivery man had left. My order was incomplete. I called Milano and spoke with a boy who told me I'd get 1/2 off my next order. I said, "No, thanks. I just want my food." Hesitantly, he said he would send the delivery guy back. 45 minutes later, still no sign of him. I called Milano AGAIN and was assured he'd call me as soon as the delivery man got back to the store. 30 minutes passed; still no word. I called Milano AGAIN and told them to forget it. They seemed apathetic to complete the order. I will never order from there again. It's too much of a hassle for mediocre food.