Austin >Lodging > Hotel San Jose
1316 S Congress Ave, Austin, TX | Directions 7870430.250608 -97.749729
Mon. - Sun. 24 Hours
A hip monk's hideaway amidst buzzy, touristy SoCo. If you can't cough up enough dough to stay the night, you probably can for their weekday happy hour, which grants you access to their petite wine bar and poolside lounge space. Of note: Their lobby bathrooms, featuring ridiculously cool poster art, and amazing (I repeat- amazing) smelling hand soap.
Even if you're not staying at the luxurious Hotel San Jose, it's a great place to kick up your feet and grab happy hour. The grounds feel intimate and secluded even though it's located off bustling South Congress Avenue. If you're up for drinks, try the sangria or the Texas rainwater.
Avoid for Wedding Night or other Special Occasions – Brides beware: My husband and I chose the San Jose Hotel for our wedding night. We booked a courtyard suite for two nights (a $600+value). Including out of town guests for our wedding, we occupied 7 rooms valued over $3000. We were treated like anything but valued customers.
The management was rude and hard to work with. They made having bridal portraits in their courtyard unbearable. We had to comply with their strict guidelines of where we could go, how much time to take (15 minutes, max) and their rule that they would not allow more than one individual at a time in the photo. If for any reason, we did not comply "$500 would be added to our bill". We had to fight just to get that - which added a lot of stress to the process. (Management actually referred to my request of having a portrait taken with my mother as unacceptable.)
Our other main issue was they did not clean our courtyard suite from the night before. When my husband and I came back to our room after our wedding, the room still had all the garbage in it from the bridal parties day or preparing. Our sheets were dirty, too. This after I personally asked housekeeping to change our sheets I had no idea they wouldnt even clean the room.
The hotel is beautiful. The rooms are expensive but perfectly decorated. It was because of this that we decided on the San Jose Hotel. But after trying to work with the management, who were pretentious and unaccommodating, we quickly realized that it was not worth the hassle OR the risk for our very special occasion. They treated us like they could care less if we returned so we are going to do them the favor of just that.
Once in a Blue Moon... – I am an Austinite who has been intrigued by the San Jose for some time now. Love the outside decor but we stayed on a drizzly evening. This resulted in a less than enjoyable experience with the wet gravel from the walkways being tracked onto our room's concrete floor. The interiors are quite sparse but it was interesting to note just how little you need to be comfortable. I would recommend spending the $$$ if you are planning to walk or bike everywhere and can truly enjoy the conversation areas outside. We spent most of our time elsewhere so the amenities were a waste of our resources.
Boutique, but not overly fancy – Great place to stay if you don't like the corporate places that are so common these days. This place has cool decor and architecture. Lots of celebs stay here. Easy to walk to local attractions.
Someone should tell the owner... – ...that she's in the HOSPITALITY business. Popped in to ask about blocking a few rooms for my wedding and the owner was shockingly rude. Apparently she's under the impression that whatever trendy cache they currently enjoy will keep them afloat forever.
Lost my way – Good, interesting, hip visual design, but noisy and expensive. The bathroom doors are sliding garage door types that are very noisy in the middle of the night and not very private. You can hear EVERYTHING! Nice area unless you're tired of smug, self-consciously hip, trendy condescending people.
Wouldn't Stay Anywhere Else – This hotel has so much character & I love its artistic "community" feel. Very zen. The bedding is the most comfortable I've ever slept in...loved it so much I purchased the very same bedding/bath supplies (m.o.p. shampoos & Dr. Bonners peppermint soap) and have created my own San Jose Hotel guest room in my home...all the way down to the guest miniatures and the stainless steel hangers!! The video/CD library are a huge +. The proximity to the parks/downtown is ideal. Great shopping along S. Congress, which has great eclectic/antique shops.
The evening sorie in the courtyard is relaxing, with the casual atmosphere, sitting in the dark under the twinkle lights near the pool, drinking wine. I'd also recommend a late night bowl of edamame.
I won't stay anywhere else when I'm in Austin. There is no where else in Austin. To me, the San Jose IS Austin.
Hotel San Jose – San Jose: one of the absolute worst experiences ever. Fairly expensive (we paid $185/night) so it's reasonable to expect upgraded amenities. There are very few (decent location; video/CD library). The Hotel "hosts" a poolside party on weekends 'til around midnight (they don't tell you this when you reserve). The noise made it impossible to sleep in our poolside room. Noisy, naked guests in the pool @ 2 a.m. also brought NO response from the staff. Hotel mgmt never even responded to a letter we sent. SKIP THIS PLACE and go for a place that is concerned with your getting a night's sleep.
Friendly & funky, but too noisy – Front desk very helpful in making restaurant recommendations, etc. Decor is interesting but a bit sparse, even for a fan of minimalism. Nice soap and high-end bath fixtures. Guest chair and phone were dirty, otherwise room was clean and smelled good. Surroundings are very attractive. Can't recommend because of paper-thin walls; even mundane noises from quiet guests were loud enough to wake us up. (If you get a band next door, you're done for.)
atmospheric – I stayed in 2001. Room had appealing minimalist design, excellent use of space, comfortable bed, fresh flowers. Instead of a closet, there was an unenclosed rack, and instead of a chest, there was a super-long shelf. Nice complimentary breakfast with newspapers. From my "quiet" room, I had to walk some distance in the rain and down steps to get to my car--sort of awkward with luggage and an umbrella. Very difficult to reserve a standard room for a holiday--especially Thanksgiving. Call months in advance, or be prepared to upgrade.
Simply Outstanding – This was my first time at the hotel. Arrived early, but my room wasn't ready, Nicki quickly offered to check my luggage, offered advice on near-by restaurants and related information. The staff went out of there way to make me and my guest feel as if we were family (rather VIP'S). The rooms were simple, elegant, and confortable. Although I stayed in a larger room with a view of the garden / courtyard - it was money well spent. The afternoon mixer was also unique, elegantly adult, with outstanding wine offered. (dont forget to order the fresh bread / cheese / grapes platter) Over all I would highly receomend this hotel. A bit pricey, but worth it.
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