B&B Muffler And Automotive Service Center

01/11/12

Professional, reasonable and timely

by Marshall0709 at Citysearch

My '84 pickup needed muffler work, the age of the vehicle was no problem for these guys. They showed me the problems while the truck was on the lift. They were able to repair an unexpected problem without charging extra, and had it finished the same day.

11/10/11

I cannot recommend

by Bryan78704 at Citysearch

I am sorry but I cannot recommend this business. Make sure you get a clear understanding of what they will be doing to your car and do not for one second think they understand what you want. You will surely be mislead.

06/10/11

B&B Muffler, great service.

by Bob13 at Citysearch

Excellent service, great Staff, very knowledgeable, very proffessional and curteous. The waiting room is comfortable. Don't let the "full" parking lot stop you from checking them out.

04/25/11

Trustworthy and reliable

by Allyn Rich at Citysearch

I find everyone at B & B honest and very patient. They always take time to review my car needs and answer my questions. As a woman it means a lot to be able to trust their advice.

They have fair prices, excellent service and I always use thier loaner cars. What more can you ask for?

It's nice to know that honest, local, independent businesses still exist!

03/21/11

partners in car care

by jolttx at Citysearch

I have been taking my 10 year old Ford escape to B&B Muffler for inspections, oil changes, and repairs for about a year now.

What I like about them is that they are very customer service oriented and fair. Not only do they take care of repairs but they are thorough in preventative care. This can be overwhelming at first because they will give you a long list of things that need to be taken care of on the car. But if you ask, they will take the time to go over the list with you and help you understand what each thing is, how it is affecting the performance of the vehicle, what you can expect to happen if it breaks, and help you to evaluate how soon it needs to be taken care of. They keep good records-- although there have been a couple of times that I have gotten a reminder call or email about an upcoming oil change that wasn't updated in the system.

The one thing that I have found that I problematic is that the car is not usually ready on time (I don't mean by days, I mean by hours). So I make sure that if I need to be somewhere that I tell them that I need the car finished a couple of hours before that time to make sure that it is ready when I need it.

It is great to have a partnership with a good automotive shop. It takes the worry out of car care and I appreciate it a great deal!