Adelante Boutique

Adios Adelante. I used to absolutely love Adelante and had shopped there for many years. Not so, anymore. When I was in grad school, my sister gave me a $75 Adelante gift certificate for my birthday. I did nothing but work full-time and go to school during those two years, so, needless to say, I didn't use the gift certificate. Then I moved, and the gift certificate was MIA for a time. When I finally found it, I called the store to see if I could still use it, and, after checking, the sales rep said "yes."

I went to the store and found two pairs of earrings. To make a long story short, the owner, Tricia Mason Roberts, told me she would not honor the gift certificate. It was two plus years old, and that was too old for her. Further, she insinuated that I lied about being told that they would honor it. I received many other gift certificates while I was in grad school, and didn't use them until after I graduated, and not one other merchant refused to honor their certificate. Only Adelante. I will never return to that store.…

Great Selection. I had a great experience in this store the other day. The staff was extremely helpful, trying to accomodate my style choices. It was like my own little private shopping experience. Retail is hard job, but you would never know it once you walk into this store. I strongly recommend it to anyone who is tired of going to the mall.…

Cute Store, Helpful Sales Staff, and Fun Shopping!!!. From the moment I walked into Adelante, I was greeted by smiling, helpful sales staff, and bright wonderful colors throughout the shop. I go here often enough to appreciate the always changing merchandise, displays, and great prices. It's a true Austin store, with clothes and accessories that fit Austin's lifestyle that won't break the bank. Thank you for providing a great store to shop in.…

Rude Salespeople, Customer Assistance Non-Existent in this store!!!!. I was in Adelante shopping today and encountered the rudest sales people in the world! I was completely ignored the entire time I was there, given a curt head nod to indicate "yes" I could try on the clothes I had hanging from my arm, and even with 4 plus sales people lingering around chatting with themselves, one sales person decided to answer the phone in the midst of my request to try on shoes. The clothing is all cheaply made, with the exception of common brands like Michael Stars, LA Made, etc which are in EVERY store in Austin. Try getting something unique and some new salespeople to run this crappy store. I WILL NEVER return and will tell every person I know, work with, run into to never shop here as well!!!!!…