Austin >Zig Zag Salon
dirty dirty dirty... and unprofessional. This salon was recommended to me by a friend and I was sooooo disappointed. I walked in and sat on the dog hair covered couch. Yes there was a dog in the salon. I didn't really have a problem with it but it seemed strange that a animal that would be prone to attracting fleas was being kept in a salon. There was only one other client in the salon but the floor was covered in other people’s hair! After a short wait my stylist came out from the back reeking of cigarettes. Again I did not have a problem until she ran her smoky smelling hands through my hands with out washing them! While washing my hair she stopped several times to stick her fingers in her mouth, attempting to remove a lodged Jolly Rancher, and then continued washing. During the haircut she stopped several times to read and send text messages. She also said b**** and f***about 20 times while complaining to me about her previous client. After the cut my hair looked exactly the same. I was even greeted by my boss the next day who said, "I thought you were going to get a hair cut.” The whole time I was there I kept thinking that this salon was the perfect location for Tabatha's salon take over.
I love this salon. I've lived in Austin for about 4 years. The first year I had a hard time finding a stylist I liked. Then a friend referred me to Zig Zag, and I've been going there ever since. I'm constantly referring friends.
I go to Jessica, who is a lot of fun and has given me great haircuts. I've always had long straight hair. The last time I went in, she used a new technique she learned at a Vegas hair show to take off some of the weight. and Voila - I had naturally hot beach waves. She discovered I had CURLY HAIR! It was hilarious, and I love the cute.
Also - they give you wine, which I love to have while I'm getting a haircut. This place is really relaxed. If you prefer a really quiet, tranquil snooty sort of spa hair salon, this place isn't for you. It can get loud and is so much fun. It's like hanging out with all of your best girl friends while you get your hair cut.
WONDERFUL people and services!. I have been going to Freida at Zig Zag for overa year now. She has cut and colored my hair, plus did my wedding and recommended a wonderful make-up artist for my wedding also. Zig Zag is amazing! Going there is so much fun. The staff is amazingly nice and welcoming. Freida is always willing to discuss ideas, problems, worries, etc. in detail with me before doing my hair. She has been the greatest person I've had work on my hair. My husband uses Lauren (Lola) who is awesome too, and my sis-in-law uses Mel and her hair looks fantastic. Bottom line: Zig Zag staff is the best!
If you want to absolutely love your hair.... Go to Melody at Zig Zag salon. She has been my hairstylist for almost 4 years now and I am always completely satisfied with the results. I like to switch up my hairstyle often and no matter what I ask for, she always does it perfectly. She does great highlights and is very precise with her cuts. I recommended her to a couple friends of mine and they have been going to her ever since. The staff is very friendly and make you feel right at home. I definitely recommend this salon and Mel is the best!!
Zig Zag is The Best Salon in Austin!.
That review below is CRAZY wrong. This is the best place in Austin to get your hair cut. So friendly, great style, and amazing hair cuts. Every time I go to Zig Zag I leave so happy with my cut. Mel Is So GREATTT.
-Kate ; - )
BUTCHER CUT. This is honestly the WORST hair salon I have ever been to in my LIFE. I am so disappointed in the experience from start to finish. A friend of mine had recommended zig zag salon to me, saying that a few years back she was seeing a stylist there that did a good job. I found out later that she unfortunately does not work there anymore, but i decided to still give the place a try. I told the stylist that I was trying to grow out my hair so I didnt want to take off too much length, and that I just wanted to add a few layers to give my hair more volume. She then says "I know exactly what you want", and completely chops off my hair. It literally took me 6 months to grow back the amount of hair that she cut off my head. The hair cut she gave me wasnt even CUTE-- it looked so awful I tried to avoid going into public whenever possible. I have had to deal with my share of bad hair cuts in my day, but this one was a BUTCHER JOB. I would expect this kind of service at maybe a supercuts, but no where else. Please take my advice and don't take the chance, even if you've heard good things about it, because you might just end up with a horror story like mine.
Feel right at home while getting your hair done.. I have been getting my hair done at Zig Zag salon for about 3 years. Everyone is so friendly and welcoming. I love the relaxed atmosphere. I always leave there with a fabulous cut and color by Freida. All the girls seem to really go above and beyond to make sure their clients love their hair. I highly recommend Zig Zag for anyone who is looking for a great stylist.
Bethany does great hair. When I first came to Bethany, my hair was dry and poofy. I could not get the right cut and the color and texture needed help. Now, my hair is so much healthier. The color is much more flattering. And its the best cut, ever! Bethany is professional, friendly, and very knowledgeable about hair. Highly recommend!
zig zag. I got a cut there two or three months ago and it was the worst haircut ever. I don't think that I'll ever grow it out. And I'm still angry.
I'm very sorry for your dissapointing experience at the salon. As the owner and stylist at ZigZag, I can only apologize for the mishap with hopes that you would visit us again. This is the first time we've gotten a bad review and understand that we can't be perfect in pleasing every client as I wish we could.But with that being said I have let go of a stylist that though super sweet, didn't meet the salons standard and I am 100% confident my stylists are accomplished and experienced.
best haircut, best staff. i had just moved to town and read through the ratings here for a beauty salons. they were dead on about zig zag. the place has very reasonable prices, talented & friendly stylists, open to all hairstyles and great hours. what more could you want from a salon?
Sign in with Facebook Sign in with Facebook to see what your friends are up to!