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Best Computer Service

2401 Rio Grande St, Austin, TX | Map it  

78705 30.288200 -97.744620

(512) 647-6463 | View Website

4

out of 5

4 Star Rating: Recommended

10 Reviews

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Neighborhoods:
West University, Central Austin

Reviews for Best Computer Service

davrr

Member since Feb, 2009 View Profile
22Reviews
1Photo
Joined 3 years ago
5.0
October 27, 2011

These guys know what they are doing. I went it to Mr. Notebook to ask about buying a recovery disc. My cursor was blinking and I couldn't get into windows. I was asking if I could buy a disc and he told me that they couldn't but he said he could fix it on the spot in 5 minutes. I showed him the machine and sure enough it was working with all my data. I will be coming back in the future.

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tristen13

Member since Jun, 2009 View Profile
1Review
0Photos
Joined 3 years ago
5.0
June 24, 2009

Best Computer Shop In Town. Go to Mr. Notebook, immediately! Screw all the other stupid places. Mr. Notebook has revived my faith in commerce, computers, and everything else. What part of lifetime warranty don't you understand? Everybody is super nice, totally efficient and incredibly friendly. I'm an impatient person and I love to be there. I'm just not understanding why anyone would down this place.

I recommend Richard. And I recommend putting some cash in the tip jar.

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Brie78702

Member since Feb, 2008 View Profile
5Reviews
0Photos
Joined 4 years ago
1.0
December 10, 2008

Needs to improve counter service. I have visited the on Rio Grande twice in the past five months. The first time they were very busy, but the counter person acknowledged me. I didn't have a problem waiting. I visited them again yesterday, 12/9/08, and was ignored by the counter person completely. I thought he was working on someone's laptop and that he wouldn't be able to help me. I understood that he was working with a customer. What I didn't understand was why he didn't even look at me or say anything to me.

After more time passed the employee went in back and returned. He didn't tell anyone that someone was waiting at the counter. He remember after a minute and then told the three men in the back that someone was at the counter.

Minutes passed and no one came up front. Then one employee came to the counter, had a conversation with the other employee, ignored me just like the first employee at the counter and proceeded to take care of other things behind the counter.

After I waited for some time I left. I called that location and told them calmly what happened to which the employee responded, "Well, we are sort of busy right now."

I guess giving poor service is okay for this business, but I won't return or recommend them to anyone.

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8Nascar8

Member since Jul, 2008 View Profile
1Review
0Photos
Joined 4 years ago
5.0
July 23, 2008

Mr Notebook is good folk!!!. Just wanted to give these boys good words for saving my keister. We use a bunch of laptops to work on our cars and had a race coming up in Dallas that weekend. One of our guys smashed the unit w/ some important programs on it and we were stuck. Mr Notebook saved the drive and moved it to another of our machines so we were able to finish tuning and make it for the event. We didn't win, but at least we got there Thx guys!

Oh, readin the other reviews.... my son has a CS degree and can make one helluva web page, but when did they start teachin CS majors to do solder work??? Sounds like someone's woofin....

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ian0196

Member since Apr, 2008 View Profile
3Reviews
0Photos
Joined 4 years ago
5.0
April 19, 2008

Willing to work with even the techo-phobic!!. I have bought three computers from Mr. Notebook and have not any issues except ones that I caused. Every time I have brought my computers back in they have taken the time to help me and never ask for money. I guess it just makes sense to them which is good because I have no idea what I am doing!!! Thanks guys!!

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