Women Partners in Health

01/02/12

Dr. Weihs nurse is very insensitive

by noyholcomb at Citysearch

I had a very bad exprience with Dr. weihs, nurse. I was highly recommended by one of my close friend.

I was pregnant going on 7 weeks and have already made my 1st appointment on Dec. 10th 2011. Three days before I was to go to my appointment I was experiencing ligt pink charge when I urinate. I've called Dr. Weihs and her nurse advise my if I started to bleed to go to ER. Late that day sure enough I started bleed. Heartbroken I went to ER had serious of test and urltrasound and doctor saw blood clots around corner of sac. Doctor told me if I bleeding doesn't stop I will have a miscarriage. Sure enough 4am that morning I believe I did had a miscarriage. This being my second child, I didn't know and never had a miscarriage before. Next morning I called and spoke to nurse she told me to call and get all the blood work and test results from St. Davis and have them fax her. I did what she told me but operator told me it will be between 24 to 48 hours to get my result and my appointment with them was the next day on 10th of Dec.

Needless to say, I called back to nurse and told her I will go back to my old provider at ARC since she told me she doesn't have quick access with St. Davis, have I not gone to Seton she would have access to it. So, she doesn't know how to classified my appointment because she didn't know I was still pregnant or not?! I'm already freaking out and felt like they don't want to service me. I felt so completely lost and she made me feel so awful! I was having this personal issue and experience and she made me feel worst. All I wanted to do was to be taken care of and see Dr. Weihs and go from there! She told me if I was still pregnant to got back with them. Hell NO!

I've tried seeing my old doctor but she was on vacation and couldn't see me. But, I still saw someone else who was able to take care of me. I was able to take another ultrasound and they saw no baby. At least, I was able to feel like someone care and are willing to ease my disappointment. Instead of making me feel like I an appointment!

It's been a month now and I still feel very hurt about my experiences. If I still have a baby or not I could have still see Dr. Weihs and kept my appointment! But instead I was force to choose and do my own clinical calls!

09/25/10

Not a positive experience

by Fraulein at Citysearch

I was new to Austin a couple years ago and went to WPIH for my Ob/Gyn care. I never had to wait very long to see my doctor, which was nice, but then the doctor seemed rushed when I saw her. I never had a great feeling about WPIH because it was so impersonal. I wish I would've listened to my gut and researched other Ob/Gyn practices in Austin and changed to one that spent more time with its patients, because I did not have a good experience delivering my first baby with WPIH at Seton. You're not guaranteed that your doctor will deliver you. I pushed for about 1.5 hours with no doctor around. I had to ask the nurse to get a doctor that I didn't even know in the room. Certain doctors at WPIH (perhaps not all because I only interacted with a couple) are quick to induce or enhance with pitocin, not necessarily around in the delivery room if they have appointments that day or the nurse hasn't told them to get over, and very brief with patients during appointments. This model just isn't sensitive to the patient. If your goal is just to get the baby out, then this practice will work for you. If you want to actually be a part of that process and develop a relationship with your care provider, then this is not the place for you. Also, I must say the nurses in the labor/delivery at Seton are really hit or miss. You can have someone with a lot of experience and then their shift changes, and someone with little to no experience takes over. I'd say overall I just felt like WPIH provided very little support during my delivery. I have since switched Ob/Gyn practices and hoping for a better experience next time.

11/09/09

Great Office

by llama1lea at Citysearch

I've never been pregnant, so I cannot speak to their abilities in that area. I have been very pleased with them taking care of my annual check ups. The office is very well organized; all of the staff I have seen have been very nice. Dr. Oliver really seems to listen to all of my concerns. The only time I've had to wait for very long was when Dr. Oliver was delivering a baby and they had a nurse practitioner that was willing to see me if I wasn't willing to wait.

09/25/09

Dr. Oliver is amazing!

by lindsay2008 at Citysearch

I went to Dr. Oliver for the first time about 3 years ago for a yearly. The next year, I went to her for pregnancy care. She took the best care of me when we did get pregnant, and was amazing during delivery. She really cares about patients, and so do the others. I have seen a couple different doctors here. They are all very nice.

The wait time is sometimes long, but it doesn't bother me. It is an OB/GYN office, they deliver babies. I wanted my doctor for my delivery, so I understand and can wait a little longer. Both of my sisters also went to WPIH for OB care. Would recommend them to anyone!

• Pros: Great attitude, really cares,

08/27/09

Dr Swenson & Mary Brown are WONDERFUL

by MarieT58 at Citysearch

I always believed if you treat people nicely, most of the time they will treat you back nicely. May be this is why some other patients have had problems and I have not. But, this is my story: I have many health issues and another doctor of mine recommended that I see Dr Swenson. I had not been check for almost 3 years, because I have had many bad experiences before and did not want to go to Ob/Gyn. But Dr. Swenson office took me in within 2 weeks. All the ladies at the front desk were sweet and made me feel relaxed. Dr. Swenson was GREAT. She was on time, she did a thorough check-up, talked a good while with me about my medical history, my questions and concerns, and scheduled a follow up biopsy visit for some issues she had discovered. After the biopsy, I kept having pain, I called but her schedule was full, but the nurse herself talked to Dr. Swenson and Dr Swenson told me to come in next morning at 8am. I did not have to wait one second when I walked in and they took me back right-a-way. I LOVE LOVE LOVE the care I am getting. Also, I have been seeing Mary Brown (the Nurse Practitioner) for Pelvic Floor Therapy. Mary has been WONDERFUL. She is always on time, never fusses if I am late (which I feel guilty, cuz she is so nice), she is knowledgable, asks about stresses in my life that affects my health and kindly gives advice that is not condescending. I never feel like a number or "just a patient". I feel like these guys are my kind sisters and I am in very good hands. I actually look forward to go to this doctors office!!!! Kudos to everyone there!

• Pros: Friendly, Courteous, Knowledgable
• Cons: NONE.