Austin >Special Trade Contractors > Ame's Cleaning
12308 Ranch Rd 620 N, Austin, TX | Directions 7875030.462945 -97.813559
Available for Service Mon-Sat
Office Hours: Mon-Fri: 9am-5pm
Neighborhoods: Village At Anderson Mill
Locally owned and operated, Ame's Cleaning has been serving Austin's residential and commercial cleaning needs since 1987. Ame's Cleaning is a fully insured company and a member of the BBB. We send the same cleaners to your home/office each visit. Our cleaners dust fans, cobwebs, blinds, window sills and silk plants. We move all knick-knacks and other items from counters, table-tops and vanities to clean all items and their underlying surfaces - this includes wall hangings. We wipe down all doors, baseboards, cabinet fronts and air return ducts/vents. We scrub and sanitize bathrooms and kitchens. We clean inside microwaves, tops of refrigerators and fronts of all appliances, as well as vacuum and edge carpets, mop all floors, take out the trash, sanitize trashcans and sweep and clean front entrances and back doors.
Visit www.amescleaningaustin.com for a full list of services offered.
Great Service – Ame's girls always do a great job. They are quick and thorough and put forth the extra effort to make us happy. We are so happy with this service!
Once, we didn't have clean sheets for the bed (it had been one of those months!) so they stripped the linens, washed them, and put them back on for us. I HIGHLY recommend Ame's Cleaning.
Thanks so much for sharing your experience - it's a pleasure serving you. Ame
The ladies did a make-ready clean on my empty apartment. Showed up on time, extremely detailed, got the place in shape.
Will use again.
Thank you for the praise - we have lots of clients that use us for move outs and make readies! Ame
Terrible / Absolutely the worst – Stay away, do not use this service unless you want a dirty house. The cleaning people talked on the phone the whole time. The counters were dirty, floors were dirty (trash on floor big enough to see with the naked eye), dirty dishes left in sink. Was supposed to be here for 3 hours; stayed 1 hour 45 minutes, then service tried to charge me for 3 hours. Total ripoff. It's sad when our only recourse is to write bad reviews. I seriously considered stopping payment on check because this service is such an obvious ripoff, but do not want to deal with it any more. I strongly suggest that you look for another service. BTW, most of these reviews on here look like Ame writing the review themselves. There is no possible way that any one could give these people a positive review.
I am sorry that you had a negative experience with us. If a client is ever unhappy with the level of service provided, all we ask is the opportunity to return to the home to verify the claim and rectify the situation. In this case, the client did not elect to have us return. -Ame
Strongly Recommend AMES CLEANING - The Best Service – I have been using Ames Cleaning from the last three years. They have been the absolute best service I have ever used. I have been using residential cleaning services since the last 15 years and can say with full confidence that Ames Cleaning has the best service, products, and people in the business. My home looks and smells almost new every time cleaning services are performed.
In the last 3 years, they have worked very well accommodating my family's busy schedule and have provided very high level of service each and every time. Two of my best friends are clients of Ames as well and they speak very highly of her as well.
I recently tried their new eco-friendly cleaning service and was very impressed with the results. My house is just as clean and i feel good about the environment.
I am very happy about my decision to hire Ames Cleaning for my home and I strongly recommend Ames Cleaning to everyone. Great job guys - Keep up the great work!
Dinesh, thank you so much for the positive feedback. We always do our best to accommodate our clients' schedules, especially around the holidays! Thank you for letting Ame's Cleaning Austin serve you. - Ame
Horrible Service Experience- They Missed Both Appointments! – Very disappointing experience. Called and arranged for cleaning. Was asked if I preferred a.m or p.m., said it didn't matter. Appointment set at 8:00 a.m. At 8:30 no one there, no answer at office. At 9:10 still no one, finally reached office, said to expect them at 10:00. Finally they show up at 11:00. Was told cleaners had a flat and they would refund part of my payment. Arrange a 2nd cleaning and again no one shows. Call office and they say they don't have it scheduled. Cancel service ask about my refund and they agree to send it. Now 2 months later still no check. I would definitely no use or recommend!!!
Despite our best efforts, sometimes the schedule does not work out exactly as planned. I apologize for the inconveniences caused and appreciate your patience in resolving this matter. Thank you for your patronage and feedback. Sincerely, Ame
eco-friendly cleaning that is truly clean! – When I heard that Ame's uses eco-friendly products, I was pleased but a little skeptical. I hate traditional chemical smells, but would my house really get clean without them??
I've been with Ame's for 6 mos. and I'm happy to say that Ame's ladies leave my home spotless each time. No chemical smell - it's clean - and I feel better about my toddler and dog running around!
Thx Ame's :)
Thank you for the praise! At Ame's, we are family AND eco-conscious. That's why we are proud to say that all of our products are VOC Compliant and have met the Green Seal environmental standard for household cleaners. Safe for you and better for the environment. -Ame
Ame's Cleaning works hard!!! – I've been using Ame's for almost 5 years. The cleaning crew is dependable, respectful, and hard working - nothing goes untouched and Ame always takes care of my special requests. We look forward to Wednesdays at my house because of Ame's Cleaning :)
At Ame's Cleaning we strive for perfection, and always appreciate positive feedback! Thank you for your comments and please let us know how we can better serve you.
Ame's Cleaning - Best Cleaning Service in Austin! – I decided to get my wife an Ame's Cleaning gift certificate for Mother's Day after they came highly recommended by a neighbor. I was very happy to speak directly to Ame, who helped customize my cleaning plan. The first time the cleaning crew came out, they cleaned things that had never even been touched by our old service! They were very professional and accomodating, and did a wonderful job making our home look brand new. Needless to say, we are hooked on Ame's Cleaning and strongly recommend them to all our friends and family.
Ame's Cleaning thanks you for your praise! The biggest compliment we can receive is when a client refers us to their loved ones. Thank you for letting us serve you.
No show for move-out service – I have had a move-out cleaning scheduled with Ame's Cleaning for over 3 weeks. I even spoke with Ame herself a few days before the cleaning to confirm and speak about a few issues with my first cleaning with her company. The crew was supposed to show up at 8:00 to start cleaning and they did not show. Imagine my surprise to call the office and they are closed for the Memorial Day Holiday on the Thursday before. This should be an extremely busy time right before a holiday for any cleaning service so I don't understand how they can be closed.
On my first clean with the company we were given a price based on the square footage of our house. The cleaning took a little longer than expected so Ame called my husband and "suggested" that we TIP the cleaners for the extra time. I have real problem when I am given a price based on one way (square footage) and then it changes to another way (time).
Ame did try to make up the original problem so I decided to give them a second chance for the move out. Big mistake! I was able to call my old service, Just Cleaning, to schedule a fast appointment. Thank goodness, at least I know they show up when they are supposed to.
At Ame's Cleaning, we do our best to accomodate the schedule changes of hundreds of clients. Despite our best efforts, sometimes the schedule does not work out exactly as planned. At times like these, we greatly appreciate the flexibility and support of our loyal clients.
You are welcome to tip your cleaning crew if you appreciate their work.
The Ame's Cleaning office was, in fact, open the Thursday before Memorial Day, although we experienced a brief lapse in phone service. We are open Monday - Friday from 9 a.m. - 5 p.m. and Saturday from 9 a.m. - 1 p.m. We are proud to offer cleaning services six days a week for our clients' convenience.
Great Cleaning, Great Price! – I learned about Ame's Cleaning because I used to see their hot pink cars zipping around town. I gave them a call and was pleased to actually speak to Ame herself - she gave me references right in my own neighborhood.
I'd been using a large corporate housekeeping service for a year and was consistently disappointed. The Ame's Cleaning ladies that came to my home did really thorough work. My baseboards were dingy from my old housekeeping service when Ame's arrived - and sparkling when they left!
The work that Ame's did was way more detailed than my old housekeeping service and half the price. One more plus: I have two small children and I like the fact that they use nontoxic products.
Part of what makes Ame's Cleaning different is our attention to detail - your compliments are very much appreciated. Thank you for letting us serve you!
P.S. We've recently introduced All Natural, Chemical Free Cleaning Services for our sensitive and eco-conscious families. As a rule, Ame's Cleaning never uses products that are toxic or abrasive. Please visit our website at www.amescleaningaustin.com for more information!
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