Northwest Imports

ASE certified technicians offer automotive repair and car maintenance specializing in foreign cars.

(512) 402-5448

13200 Pond Springs Rd Ste C5 (Turtle Rock Road)
Austin, TX 78729 30.4453 -97.7786

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nwimports.com

Hours:

Mon-Fri 8am-5:30pm

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Northwest Imports

Northwest Imports Inc

What People Are Saying About Northwest Imports

The Owner

Northwest Imports

Owner

North West Imports specializes in the service and repair of Audi, Porsche, Bmw, Mercedes Benz, Volvo, Volkswagon, Lexus, Infinity, Acura, and Mazda. Our technicians are ASE certified and are specialist for European and Japanese automobiles. In addition we have the latest diagnostic equipment and factory maintenance and repair manuals necessary to complete any repair job as well, or even better than the dealership. There are many benefits for you when you come to North West Imports such as fast same day service, we only do the work that is necessary and our technicians are ASE certified. We…

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The Editor

Contributor

Citysearch

ASE certified technicians offer automotive repair and car maintenance specializing in foreign cars.

5 Star Rating: Highly Recommended

08/11/09

Consistent excellent service and fair prices

by patrickblackard

We're nursing along a couple of older Camrys, and Northwest maintenance lets us have dependable transportation at far less cost than car payments. The one time we had a problem with a repair, they cheerfully took it back and fixed it further, even putting in more parts, while refusing further payment from us.

  • Pros: Experienced and knowledgeable
5 Star Rating: Highly Recommended

08/10/09

Good people, good service

by tgf123

We took our Lexus to them after the 3/25/09 hail storm for work on our engine. They were able to take care of our problems within 1 business day, and at 1/2 the cost of the NW Austin Lexus dealership. Staff is very friendly.

  • Pros: pricing very reasonable
1 Star Rating: Poor

11/19/08

Terrible Customer Service and even worst knowledge

by bh32

This is a great place to have a tail light repaired but thats about it. We took are car in and the mechanic "thought" it was one thing and almost charged us $5000 to have it fixed. We pulled the vehicle out of there took it to the dealership where they knew the exact problem at the cost was ONLY $600. Customer service was TERRIBLE!!! We had to constantly call for updates. No one ever called to tell us what was going on with our car. The information on my receipt was even incorrect. TRUST ME DON'T EVER TAKE YOUR CAR HERE!!!!

  • Pros: can repair ahead light
  • Cons: everything else

The Details on Northwest Imports

Message from Northwest Imports

  • Austin- Import Auto Repair
  • Oil and Filter Change
  • Warranty Check Up

North West Imports specializes in the service and repair of Audi, Porsche, Bmw, Mercedes Benz, Volvo, Volkswagon, Lexus, Infinity, Acura, and Mazda. Our technicians are ASE certified and are specialist for European and Japanese automobiles. In addition we have the latest diagnostic equipment and factory maintenance and repair manuals necessary to complete any repair job as well, or even better than the dealership. There are many benefits for you when you come to North West Imports such as fast same day service, we only do the work that is necessary and our technicians are ASE certified. We highly competitive in our pricing for the most highly respected service in town. We offer free courtesy rides and we do extended warranty work which is encouraged and accepted. So when your import needs to be serviced or repaired than let North West Imports be your number one stop, so call us today.

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13200 Pond Springs Rd Ste C5 (Turtle Rock Road)
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