Northwest Imports
Austin, TX 78729-7127
Phone: (512) 331-7372
- Cross Street:
- Turtle Rock Road
- Hours:
- Mon-Fri 8am-5:30pm
Message from Northwest Imports
Foreign Car Repair & Maintenance Specialist
- Locally Owned & Operated
- Honest, Quality Service
- ASE Certified, BBB Member
Paid advertisement by Northwest Imports.
Editorial Description for Northwest Imports
ASE certified technicians offer automotive repair and car maintenance specializing in foreign cars.
User Reviews for Northwest Imports
03/03/2008 Posted by snr79
I was extremely satisfied with my experience at NW Imports. My VW Jetta TDI's timing belt broke, and the engine repair was going to be very expensive. I researched various shops around Austin and found NW Imports to be the best choice. The customer service was excellent- they (especially Joe) answered all of my questions and gave me a very fair price for the repairs. The final bill was significantly less than what I was quoted at the VW dealership, and NW even did additional maintenance. My car is running great now, and I have NW Imports to thank.
Pros: Thorough diagnostic, honesty, service, repair time
01/13/2008 Posted by heyo
I brought my nissan sentra 1994 to northwest imports 3 months ago. My battery light was on and there was a rattling sound coming out from the battery. Instead recommending me to change the alternator, they told me to change my switch. After they fixed my switch, i found out that the problem still persisted, and thus they recommended to change my alternator. Another incident was about my car left CV boots. It is true that my car left CV boots probably was not working well. However, after they replaced the left CV boots, my car made some kind of clinching sounds coming from the wheel. I brought it back, and they told me that it was going to be a quick fix. They admitted that they did not install it properly. However, that was not over yet. Now, everytime I apply the brake slowly, I heard another sounds coming from the wheel again. I brought it back to them and they told me that they have fixed it. I went back home and found out that I still find the same problem. I decided to sell my car and never go to Northwest Imports anymore. I spent too much money in Northwest Imports :(
Pros: They informed you what need to be fixed and told you the total cost before fixing anything
Cons: Poor performance
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