Austin >Automotive Sales & Services > Northwest Imports Inc
13200 Pond Springs Rd # C5, Austin, TX | Directions 7872930.444646 -97.779196
Went there today,my brakes were making a little noise,other wierd noises from my tires.They checked everything out and said my brakes were good,and the tires were just making noise because of uneven wear.No charge.At last I have found an honest auto shop! They will get all my auto business from now on.
GOOD – they know what they re doing. very helpful very nice honest people. They are cool, fun people you can talk to about anything :] service is great. i'm referring everyone here!
great service – The entire staff is unfailingly pleasant, very knowledgeable and the repairs are always well done and timely. The prices are very fair (on occasions they have not even charged me for work - When was the last time that happened to you at a garage?).
Good job – My family has been getting their cars serviced here for years. Northwest Imports has always been fair and honest and usually has completed repairs in the same day. I will continue to bring my vehicles to this shop for repair.
Great customer service – I have my BMW serviced here for the last 5 years. I also own a MINI too. Northwest has the best service in the area. I have tried the rest, but they are clearly a step better then all the competition.
My Car Runs Great Now – The customer service was excellent- they (especially Joe) answered all of my questions and gave me a very fair price for the repairs. The final bill was significantly less than what I was quoted at the VW dealership, and NW even did additional maintenance. My car is running great now, and I have NW Imports to thank.
Best service for years – David and his crew have cared for our Audis and VWs for over 15 years. We wouldn't consider going anywhere else. If you want integrity and quality auto care at a fair price, David's crew cannot be beat.,
I took my Acura here after being told elsewhere that I needed new brakes. After they did the visual inspection, they told me my brake pads were just fine. No need to do any work. I offered to at least pay them for their trouble, and they refused. Needless to say, I'll be coming back here when it's time to work with honest people to get my car fixed. Great people!
Need manufacturer's recommended service? Dealer quote: $860, Northwest: $310. 75K miles service on Audi A6. Excellent service.
I've come here a few times, and other places in between, but I always end up coming back. No one compares to their service.
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