04/10/09

Horrible Place

by Parker78701

We'd just completed our Saturday run in the nearby hills and thought it'd be nice to grab a burger as a treat. We arrived at the place, walked in drinking our water bottles. Reasonable right? Owner/Manager or whatever sees this and proceeds to SHOUT LOUDLY at us, "YOU PEOPLE HAVE THE NERVE TO COME IN HERE WITH WATER...." I forget the rest of his tirade but basically he berates us as we were about to order about bringing in water. I've never been so angry, and really wanted to say something but calmer heads prevailed and we just left, vowing never to come back. Forget the racial undertone of the tirade but I can't imagine anyone doing this to a patron. It's not like we came in with a bag of food and had the intention of not ordering and sitting a there. It baffles me to this day. A clear message to the "YOU PEOPLE" out there, that we are not welcomed there!

• Pros: NONE
• Cons: Management/Owners

06/16/08

HORRIBLE CUSTOMER SERVICE!!!

by cruisin2

I do NOT recommend this place!!!

Was camping nearby and ate here 3 times during a 4 day period. They got my order wrong 2 of the 3 times!

The managers/owners are incredibly RUDE!!! I was in total disbelief of their "don't give a damn" attitude. In fact, he specifically said the he didn't care of my group ever returned again! Now mind you, I've been going there on and off for approx. 25 years! Not a good representation to keep long-standing customers!!!

You'd be SO much better off bringing a picnic lunch and going to Emma Long Park down the road!

08/15/03

I love this place....

by lipsmacking

I have eaten here so many times, my BF & I actually CRAVE the BORDER BURGER (I add bacon, too!). The actually cook their patties on a wood-burning grill, and the flavor really comes through. I have only once had a bad experience: I think someone made a mistake, but I won't hold it against them! The ambiance is great if you want something absolutely laid-back. Stumble in wearing your swimsuit and flip-flops, drink really ice cold beer, watch the sunset listening to live music with a view of the lake and cool breezes blowing in on you. Great drive, too with a view of the city and rolling hills. This place is a secret!

• Pros: swim-suit friendly, ice cold beer, the Border Burger
• Cons: bathrooms, boat-envy