Melange Bridal

A Rude and Unethical Bridal Shop. After dealing with Melange for the past few summer months leading up to my July wedding, I cannot say I would recommend them to anyone for the following reasons: 1. They forgot to order my bridesmaid dresses on time, so had to rush order them when I called to confirm when they would be in.

2. The dresses arrived 3 weeks later than originally told to us.

3. The staff didn't go pick up the dresses from the mail office after 3 days of them being held there, so the dresses were mailed back to the designer.

4. One dress was the incorrect size upon arrival.

5. Staff NEVER called me back each of the three times they promised they would.

6. After all of this, when we requested a refund at least for the one dress that my mother would have to alter herself because they were so late, we were told they gave no refunds under any circumstances whatsoever.

7. When I read the business contract before ordering the dresses, I saw that no refund was made except by the manager's discretion. When I reread it the second time (post troubles with the company), I found that the contract was completely unethical in that it allowed NO room at all for if Melange itself failed in its responsibilities to the customer. However, there were plenty of charges for the customer if things went wrong... such as being charged for the rush order.

The manager's mother, the owner of the store, finally gave us a refund after realizing that we were at her mercy as far as paying the store for not doing their jobs. We didn't take the refund, though. Just knowing they were finally willing to offer us one was enough to make us feel better about paying for a dress, even with as much trouble as we went through.

Repeat: I would recommend all future brides out there to go elsewhere before signing this silly and unethical business contract with Melange for any bridal purchase you may desire.…

Best Bridal Shop in Austin. I didn't end up buying my wedding dress from here, but I really really really wish I loved one of the dresses enough to buy a dress from here. The ladies that work here are personable, helpful, not pushy, funny, and make the experience totally awesome. I even asked if I could have a job! haha! They have a beautiful selection of dresses and will make searching for your dress a joy. You MUST go there and try on dresses - you won't regret it, and you might find the dress of your dreams!…

Great Experience at Melange Bridal Shop. I was very pleased with the whole experience! Every girl want to find that perfect dress for her special day, but the experience of searching is half the fun! they have a great system where you get to pick and choose everything you would like to try on, and the sales people let you roam around and choose from any of the dresses on display. I say this with delight, because I have been to a couple of other shops where I was not allowed to look around.

I found that perfect dress and Nicole helped make the whole process smooth and enjoyable!…

Great Bridal Shop! Awesome experience!. I have been into Melange searching for Bridesmaids dresses not once, but twice, without an appointment. And they were so helpful! They had a room ready for trying on, and had a huge selection of bridesmaid dresses! The prices were good - comparable to any other place, and the sales people/owners are the sweetest. They helped me picture the dress with hair and jewelry, because I am a very visual person and needed that extra help. I'm also very indecisive, and they really helped me narrow down what I liked, and what would go with my wedding.

Great experience, great store, great staff!

**Oh, and if I hadn't already had bought a wedding gown, Melange would have been the place to do it. The gowns were gorgeous!!…