Austin >Restaurants > The County Line on the Lake
5204 Fm 2222, Austin, TX | Directions 7873130.357272 -97.785904
Sun, Mon 11:30am-9pm
I went there to the 5200 ranch road 2222 location last night on July 10th. IT was a horrible experience due to our BAD waiter. He was very an older tall guy who looked unshowered. H also wore a heavy bearded chin maybe brownish hair. He had a very very nasty attitude!!Without a doubt he was by far the rudest waiter of all time. If I didn't have friends with me I would of complained to manager. Moreover, the food wasn't worth the price. We spent over a few hundred dollars trying to have an enjoyable dinner and I've been throwing up all night. The waiter was the seriously evil and disrespectful!!! He shoudl get fired!! I DO NOT recommend this restaurant to anybody wanting to eat good and have a good time. Also, my graituity was already applied to the check because we were a large party for which is why the waiter was disgustingly rude!! I left my negative feedback on several websites hoping to deter anybody wanting to enjoy themselves from experienicing what I did. I strongly recommend this guy get fired!! He is not GOOD for your eating establishment!!
I found this place shortly after moving to Austin in 1994. I've been going there ever since. It is my go to place when I have company or I want to do a group out!! Absolutely the best baby backs and cole slaw!!!! My mouth is watering now! I love hanging out on the deck listening to the live music and watching the turtles. This place is good for photo's also. Nice background scenery especially nice at sunset.
Horrible, bad service and filthy tables, total FAIL – I've been going to County Line since 1987. I have never seen the kind of chaos I saw there last night. Empty tables full of dirty dishes, people stacked up everywhere, having waited over an hour and a half for tables. One of the waiters dropped a tray of glasses and dishes -- the broken glass was on the floor for anyone to step on for 45 minutes!!! On the way from the lobby to the deck, you had to kick it aside with your foot. Incredible.
The 20-somethings manning the chaos were seating people with no method, neither with the lists nor those little digital pagers. They were completely at a loss, and typical, felt very put upon by the families who had been waiting and waiting and waiting and complaining.
Even the "top-shelf" margaritas we had were watery and stale tasting. By the time we finally gave up after about an hour and forty minutes, even the restaurant itself smelled old and tired, like the smoke was long gone from the food.
The management at County Line has taken a great dive and turned it into a useless dump. DO NOT WASTE YOUR TIME!
THE WORST EXPERIENCE EVER!!! – 11/11/11 I have an hour for my lunch for the first time so i go here to eat. I ask for my bread toasted and my sausage sliced, and my bread was NOT toasted nor my meat sliced. since no one was coming out to check on us i had to go in to request that my meat be sliced. 5 min later it comes out and its completely diced. i let it go. My co worker had to go inside to request bread. at the time they told him ok, but when the server comes out he comes with pumpernickel. when they could of told him inside that they dont serve bread by the slice. Its now time to go and NO ONE has come to check on us, we had to go in our selves to get our own to-go container. That when i felt the need to adv the Manager, Donny that my service was unacceptable. he then comps the meal but has to apologize for the service. The server comes out and to give us a bag for our food and THROWS it in our faces. I asked to him to come back and he continues to walk off. I go inside to adv the Donny of the situation and once again DONNY has no urge to apologize. Not one time did the server HANK and the Manager Donny come out at the same time until i asked for it to happen. It turned into a HORRIBLE situation and let me know that the county line only gives great service to the customers that look like the employees. WHITE! I have NEVER been so embarrassed and looked down upon in my life.
Best Emergency Bar-B-Q Kit To Go Ever!!!!!!!!!! – Just cannot begin to tell you just how wonderful, great, fantastic,delicious the County Line On The Lake is. We always take our out of town guests there to eat and we have had our sons rehearsal dinner there quite a few years back. Really wanted to have a Birthday party/ reunion party there on Oct 9th but it was already taken.being ACL weekend. The next best thing was to have a order picked up for 30 people who were at our house the next day. The girl I put my order with was the greatest. She told me the best for my guests would be the" Emergency Kit". Well let me tell you she was not kidding. Ribs, ribs, ribs and more ribs.Chicken, sausage, brisket, slaw, potato salad , sauce and bread.
Holy Cow!!! it was enough to feed a army!!!!
It really blew my guests away and I was more than surprised by the amout of food. You guys are the best, taste wise, and for being so kind and friendly. Thank you from the bottom of my heart. Claudia
Best BBQ – This is the best bbq in the world. I can't say enough nice things about this place. I love it. Always amazing food, amazing service. I just wanted them to get the recognition they deserve!
Better Barbeque Elsewhere & Overpriced – A friend of mine bragged about this place so I took her and her family out to eat here. I ordered a deluxe combo plate on a busy Saturday night expecting to be drooling after tasting the food. To begin with, the bread was awesome. Anything further was a complete disappointment. It took more than 35 minutes to receive our order after it was taken, the ribs were dry and tasteless, the sliced beef was only slightly better AFTER having to add lots of sauce and pepper to it, the beans had way too much chili powder in them (I usually like beans too) and the sausage looked MUCH better than it tasted. In all fairness, the potato salad was reasonably good and our female server was a sweetheart that was very attentive. There are much better choices than The County Line if you want good barbeque.
Good for atmosphere – I feel compelled to post this review due to The County Line's popularity. I gave it four stars because the first time I went, I ordered ribs and they were terrible and the service was slow. But I have been back twice since and enjoyed the food much more. They have certainly redeemed themselves, so I can only guess that the first visit was a fluke. I have only been to the one on 2222 and enjoy the location on the water and the atmosphere of the interior. One of the most ingenious things they have outside is a neon sign indicating no wait or a short/long wait. What a great concept for a restaurant!
Nice location and good food – The County Line on the Lake is surrounded by hills and green sites and faces Lake Austin. The food is very good and in good quantity, the staff is fun and helpful, and the prices affordable. County Line is definetely a good place where to eat after or before an afternoon spent hiking or walking for hours in the Hill Country.
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