Pao's Mandarin House

08/09/09

Great Restaurant

by Dawnk at Citysearch

We have been eating at Pao's a number of years and have never received bad food or service. The food has always been very good and more than abundant. The owners and staff have always gone out of their way to be friendly and make your meal special. Everything on the menu is great so try somthing different each time you go.

• Pros: The food & staff are wonderful
• Cons: None

03/28/09

PLEASE DO NOT GO TO PAO'S MANDARIN HOUSE!!

by LesleyJ at Citysearch

I live in Lakeway and my family and I have been going to Pao's for a long time, however the last few times the owner cant remember her name I was so mad, is so rude, I have never written a blog before but i had to vent this one out.

This is my story please read.

This is what happened not only is she very very rude, while my family and I were dinning in, one of the meals we ordered was wrong, when we addressed it with our waiteress the owner over heard and said to us and the waitress, we have to have it, if its wrong that is our fault, we can order another dish and pay for it but this dish will have to be paid for, even though its wrong!

I had my children with me and didnt want to cause a scene.

My family and I said this will be the last time we order from here.

We made the mistake of ordering a take out many months after, my husband picked up the food, when he came home with the order one of the dishes was not what we ordered, we both thought here we go again!!

I called and the waiter said he will have the one ready for us to pick up.

when we got there (she) the owner said we have to bring the dish back to her so she can use it again she does not like to waste food!!!!

We were so shocked that we said forget it, however she made one of the waiters follow us back to our house and pick up the dish he was so embarrassed.

(She) the owner wanted the food back so she could re-use it for someone else!!!

Thats my story, my family will never ever eat from there again, tell all your friends...

Lesley J

• Pros: THE RECEPTIONIST IS NICE
• Cons: RUDE OWNER

01/13/08

Not really dim sum

by ginnylovesfood at Citysearch

The dim sum menu here is pretty limited. There are only a few small dishes and they aren't the ones you usually have during dim sum. I grew up in New York and I'm use to the screaming ladies with the carts going by. The service here is really friendly and the restaurant is filled with both Asian and Caucasian families. I think I'll go back for dinner sometime.

• Pros: Staff, Chinese food
• Cons: Lack of dim sum choices