Austin Zoo, HORRIBLE STAFF, DIRECTOR THE WORST.
The most HORRIBLE STAFF, including the Director she is the worst, she yelled and called me and my boyfriend crazy in front of 5 children that we decided to take to the zoo. I always take my dog cheesecake out with us when we go out, and we decided to go to the zoo, and we took cheesecake with us, a sunday afternoon (no garage sales on sunday) and it was about 65% out children had to wear sweaters...as soon as we got there the director came out and with a rude tone told us to leave that we were not to be in her premises with our pet, I asked my boyfriend to take out pet to a near by friend that lives by and sit the dog for us so he did, I went inside and paid for me and the five kids we brought with us, when my boyfriend came back he went inside the zoo, and we sat in one of the picnic tables to have lunch, a few minutes the director asked my boyfriend what he had done with our pet, so we told her that we took her to a neighbors house (our neighbors house) she then started insulting us and calling us crazy for leaving my dog cheesecake with a stranger, the children got scared some of the children started crying, so we told her that we did not appreciate her attitude toward us, and she then yelled that she did not care, that this was her zoo and that she could call anyone names if she wanted to, we asked for our money back because we left right away, and she denied the refund...DO NOT GO THERE ....WORST SERVICE IN MY WHOLE LIFE?I was humiliated in front of our kids.
YOU KNOW ITS SAD THAT THE DIRECTOR HAS TO LIE ABOUT THE COMMENTS THAT A CUSTOMER HAS ABOUT HER ZOO..AT NO POINT DID WE OFFER ANYONE FIVE DOLLARS TO WATCH OUR DOG, BUT WHO BLAIMS HER SHE NEEDS TO DEFEND HER NAME, EAVEN THOUGH WE ARE NOT THE ONLY ONES WHO HAD A BAD EXPERIENCE WITH HER AT HER ZOO. AND ANOTHER THING NO ONE HAS GARAGE SALES AT 5PM ON A SUNDAY AFTERNOON.
Horrible Zoo and Horrible Staff; especially the Director. We went to the zoo this past weekend. The staff in the office and on the grounds were very rude to the children and adults. I truly can not believe they are still in business and get this - the director of this facility is the worst of all the staff and she is on the Austin animal advisory committee. I feel bad for the animals. If you are this horrible to people, how can you really take care of animals. Don't go to this depressing, run down, unprofessional zoo. Go to the San Antonio Zoo. I promise you will have a much better time.
More than 100 species of abused and abandoned animals find a home at this educational family attraction..
This accredited private sanctuary near Dripping Springs takes in abused, abandoned and surplus lemurs, monkeys, cougars, black bears, snakes and parrots. In addition to more exotic creatures, there are traditional farm animals like goats and, of course, longhorns. There's also a picnic area for lunch time and the Rawhide Rocket, a mini-train that takes a 15-minute tour of the beautiful hills of southwest Austin. Birthday party packages, including food for the animals, are also available.
Rude Management. Beware lady behind the counter has attitude. Very unprofessional and even resorted to name calling. I was with my two children and didn't have enough $ 3.oo short and she wouldn't take my husbands credit card... sent me and my crying children packen' told me it was my fault that I didn't call for more details and that I was mousey
Wonderful Work. All the animals are rescued and admission pays for their upkeep. great fun for the 'kids' as you can pick up some chow and feed the animals. A must if you're not into regular zoos where the animals pace their cages and you feel sorry for them. What's sad is that some people think that wild animals are pets - that's how they ended up here.
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