Austin Vee Dub Inc

11/15/10

Very expensive, overcharging for simple items

by audifan123 at Citysearch

The service manager wanted to charge me one hour each for each of the diagnostic codes resulting from the check engine light. Probably because I told him I won't want to pay $125 labor (1.5 hours work) for something that should only take 15 minutes or less for me to do (change out the ignition coil). And another $220 labor (2.75 hours) for replacing a power relay.

Other shops have only charge 30 minutes for plugging in the diagnostic computer and getting the diagnostic codes, instead of the 2 hours the service manager wanted to charge me.

I ended up paying for 1 hour for getting the diagnostic codes.

Pretty much a waste of time and money.

08/19/09

PURE TEXAS and VW Meet for a one of a kind VW shop

by OTISIKE at Citysearch

I have had great experiences in the service center and most recently at the body shop with Jaun. When you own VW machines you dream of a place like this so you never have to set foot in a dealer service center at ($90+ per hr for VW dealer rate). My van was dinged up in the front near a lot of the relays and battery related fuses and Jaun went the extra mile for me to repair everything and when Progressive asked him to use salvaged electric parts he fought to put new parts in and fixed it right. Dale also works very hard and below his gruff biker outside he is a Teddy Bear.

Thanks again to Jaun and the body shop!!!!

Patrick

• Pros: Salvage yard, body shop, parts, service in ONE -Good People!
• Cons: They can get very busy in the service center.

01/18/09

Ten Stars For Austin VEE Dub

by NancyHH at Citysearch

Austin Vee Dub is a ten on our scale! They are honest, fair, attentive and do great work, too! They stand behind their work and "Darryl" is an angel-no fluffy, white wings protrude from his shirt, but trust me he is trustworthy and fair to deal with. We live 70 miles from them and will always turn to them first for repairs. If you have a VW, Volvo, or Audi, that needs TLC Austin Vee Dub is the place to go. Thank you Vee Dub, Darryl, Sam and all!

• Pros: Excellent repairs and fairly priced
• Cons: Location is a bit tricky the first time

06/04/08

Horrible. Incompetent. Dishonest. Shifty.

by vanagonowner at Citysearch

Darrel, the "service manager" hates Vanagons. When I first bought my Vanagon I paid them good money to inspect the car and perform a few other repairs. Since then I have learned to fix my own car. I have found that they did not do the repairs they said they did and the repairs they did do have since failed.

And the "buyer's inspection" they did missed so many things they should have caught including a very dangerous brake system.

Darrel is very, very lazy and shifty. I hate to say that but it's the truth.

Take your car to Underground VW on north Lamar or Kenny Hill off of Goodrigh and Lamar . Better yet, do it yourself.

On the plus side they have a great used parts department. The guy who operates that side of things is terrific and the guys working for him totally rock.

• Pros: Good used parts department.
• Cons: Don't take your Vanagon there.

03/11/08

Soooo glad i found this place!!!!!!!!!!!!!!!!!!!!!!!

by venus247 at Citysearch

I had the hardest time finding a good mechanic to work on my jetta. I went through 3 mechanics and none of them could tell me what was wrong with it. Last resort, i callled up veedub and spoke with Daryl and right from the start he knew what he was talking about and told me to come in as soon as possible. When i got there, i was seen right away and was quoted a very reasonable price. I thought i would have to wait forever but was only there for an hour! While i was waiting, i was offered a refreshment and we talked about my car and it's problems. I am so glad i found this place, Daryl was very detailed and i didnt feel like he was trying to rip me off and sell me something i didnt need. I am so glad i found this place and will definitley go back!!!!!!!!! Thanks Daryl your a save!!!

• Pros: Repair and customer service
• Cons: none