Austin >Auto Dealers > South Point Pontiac Gmc
4610 S Ih 35, Austin, TX | Directions 7874530.209683 -97.757175
Neighborhoods: East Congress, South Congress
Lucky I saved a bunch of money – I recently bought a Jeep at SouthPoint Jeep through the cash for clunkers program. Lucky for them.
The salesman was very rude during the entire process, knew nothing about the vehicle I wanted to purchase, made me feel like a nuisance and lied about the vehicle I was buying. Not to mention the fact that he yelled at me when I called to find out a time to pick up the vehicle, made me wait for hours and apparently did much of the paperwork wrong.
I love Jeep vehicles, but had horrible service at this dealership. The sales manager eventually gave me a $10 gas card for my troubles - it did not make up for spending 12 hours waiting and being treated very badly after spending a ton of money with them.
They are very lucky that Chrystler had a matching program and I was saving so much money, or I would have walked and I'm sure others will too.
Great Service Department – Greg and the technicians there are by far the best out there.
Really awful!!!!!!!! – I bought my jeep a year ago, and since then have been shocked and frustrated at the after service southpoint give. It is terrible!!!!! The guy's in the service center are so lazy that it is almost entertaining to watch them, whilst you wait 6 hours for your oil change.
iT IS AMAZING no one takes any responsability for anything. The room where you wait your 6 hours smells so bad of toxic fumes, you can't wait inside, so you are forced to wait outside for up to six hours. The coffee holder sits on it's burner all caked in old burnt coffee, and the restrooms have skid marks and urine on the seats. Both times i have had a service I have waited over 5 hours. One time being told at 5pm that I would have to bring it back the next day. They told me it would take an hour and a half. Really bad!!!!! I mean really bad!
Worst customer service – We purchased a vehicle at South Point and the service was horrible. The finance department used every possible way to take advantage of us. Getting them to return any phone calls was like pulling teeth. I've dealt with many dealership and I can say they are the worst!!!
SouthPoint Jeep Service is terrible! – New Jeep: Tires require 33 psi - they put in 40 psi. They installed accessories, bolts were missing, fabric was torn, etc., all in places not readily visible. Drive shaft made 'strange noise' they ordered a new one and installed it. One week later, the transmission started leaking - the bolts hadn't been tightened properly. Don't go to SouthPoint Jeep for service unless enjoy dealing with gross incompetents!
There is more but I only have so much space to write this...
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