Pro Tan

10/30/09

HORRIBLE

by ginakv at Citysearch

If you want a place where the workers are lying on the couch watching TV, the machines don't work, the so-called corporate office (another salon) needs to have a 30 day notice with a certified letter to stop your membership and then tries to slime the system then join PRO TAN. They are open for stay at home moms and retirees. If you have any formal education with a real job and are not forced to work at a tanning salon your whole life than don't join Pro Tan because it is not open early morning (before 11) late (after 8) and it is closed on Sunday.

• Pros: NONE
• Cons: Dirty, Thieves, Never Open

08/18/09

WORST. COMPANY. EVER!

by micahmic at Citysearch

this has got to be the worst experience I've ever had with a company! They totally messed up my account and admitted it was their fault but wouldn't do anything to fix the problem. The owner and accounts manager are slimy, incompetent, liars who will do anything to keep charging your account even when not authorized. They also charge $20 more per month for Mystic then other salons in town. I hope they go out of business! This company cost me $400 of fraudulant charges and now I have to fight them for the next 6 months over it. I think they changed their name to Way Too Tan because of all the bad reviews online. Just FYI

• Pros: NONE
• Cons: they are crooks and steal from you

10/17/08

DO NOT JOIN, YOU WILL BE SORRY!

by dholling at Citysearch

Pro Tan keeps charging membership fee and late fees after membership is cancelled. Pro Tan ignores termination letter from customer then sends collection letters and makes collection calls to try to collect more than they could through simply the membership fee. Pro Tan corporate office has answering machine and Pro Tan does not return calls or inquiries. Their employees are powerless to do anything to help members other than refer the member to the corporate office.