Austin >Computer NERDZ! of Austin, L.P.
AWFUL FROM START TO FINISH FFFFFFFFFFFFFFF. If there are any favorable reviews for these buffoons, they were surely written by Computer Nerdz themselves. These guys sent out a 20 watt flunkee who had no clue what was wrong with the computer. He spent 8+ hours over the course of two days, then took the computer back to the shop for further diagnosics. Several days later they informed us that the computer would take 3-4 WEEKS to fix. Since the computer is vital to my livelihood, it was only after we purchased a new computer that we learned from Dell that computer was likely never opened (thus not accurately diagnosed) by Computer Nerdz. All that was wrong was the fan needed to be replaced. The Dell tech fixed it in a matter of minutes. It was then that we discovered that Computer Nerdz moved (rather than copied) the data from the old computer to the new one, leaving the old computer inoperable. So, several hundred dollars later, we found ourselves essentially robbed by Computer Nerdz. Numerous calls to the house plant of a Manager at Compter Nerds yielded nothing more than elevated blood pressure. We still dont have our power cord back.
Always helpful, honest, and reasonable.. Been using Computer NERDZ! for years. Always helpful, honest, and reasonable.
Great Service, Knowledgeable Techs. The Nerd they sent was great. The computer had some sad problems and he was patient and took care of them all.
Recomend these guys to EVERYONE!. You all have been fantastic. Your lady who answers the the phone was the bomb, and very polite. If I still had my corp. I would take her away from you. LOL. Derick who came to the house was great. He was most informative and helpful. He did a great job. I will recommend you to all of my friends. Great job. Thank you so much for your services. You now have a new Nerd.
Such great Teachers!. This was great! I learned a lot in an hour!
Easy to Understand Solutions for Every Problem. Whenever I have a problem, my first thought is NERDZ!. My past experience tells me they will do all that is necessary to solve my problem and explain what was wrong (if it was me or a real problem). Explanations are always in terms that I can understand. Keep up the good work!!
Computer NERDZ! is AWESOME!. I have used another computer company there was no comparison in the excellent courteous and knowledge that this technician showed. I will always use Computer NERDZ! for any problems I have in the future.
terrible company. If you are looking for computer repair please look somewhere else. This company's business model is to have their technicians take as much time as possible to resolve an issue they know little about and charging up to and well over 100$ an hour. Many of the technicians are inexperienced and unable to quickly get to the root of the computer problem, and in fact are encouraged to take as much time as possible so the company gets paid more. Sometimes they create new problems which the customer did not initially call about and charge even more to fix it. Don't get me wrong, some of the technicians I have used previously are intelligent, however there are others who believe running and installing scanning programs freely available on the internet is the solution to every problem. From what I have seen of this company, I am definitely not impressed.
First of all, the Computer NERDZ! have moved from the Mesa Drive location. The new address is:
2438 W. Anderson Lane A-1
Austin, Texas 78757
Whew! When this problem happened I could have cared less about my computer. My primary concern was my un-backed up itunes. If I had lost that... well lets just say there is not enough fowl language... Big props to Chris.
Great place for Computer Repair!. Jon was very personable and very efficient. He worked quickly and wasted no time. He offered suggestions as I asked questions. We were able to work through a number of issues. He represents your company well and I would definitely ask for Jon to return the next time I have problems.
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