I had my necklace repaired by them and it broke in the repaired place two days later. Went back to them to have it repaired and the guy told me that they don't guarantee their work and that they would "give me a break" to repair it again. I don't think I should be charged again for something that they fixed being only two days after they repaired it. On top of that, the guy was very rude about it. I will not be going back there.