Wonderful, Calming, Relaxing, Re-Invigorating massage + wonderful people = 10/10. I threw my back out and found myself on the floor for 8 hours of Easter Sunday. Having never had a satisfactory massage anywhere, I reluctantly accepted a friends recommendation to visit Sharmin at Westlake Wellbeing. Not only did it MASSIVELY speed up rehabilitation but it was also a very pleasant experience and a wonderful massage. I am a customer for life! 10/10
GREAT place for a stress-relieving message!. My boyfriend bought me a gift certificate from Westlake Wellbeing and I LOVED the message! If you have any stress or tension in your back from daily chores then coming to this spa will definitely get your knots out. I've been to many spas before and can honestly say this spa is of the best the give the best messages. I HIGHLY recommend this spa to anyone that wants a sufficient message.
Gift cert. I bought a gift certificate for my wife and she was very disappointed. Neither of us will be back and have since gone elsewhere.
Excellent Massage in peaceful location. I had a friend get me a gift certificate for a 1.5 hour renewal massage and was so glad she did. The massage was wonderful. The atmosphere is very nice and good background music to help you relax. Sharmin did an incredible job massaging each and every sore muscle. I will definitely go back soon as it made my day.
qualified and well-experienced practitioners. The Massage Therapists, Sharmin, Lori, and Suzannah are excellent and conscientous practitioners- who each have many years of experience in the field of Bodywork Therapies. You will feel they are actually correcting the imbalances that cause body's aches and pain. You will definitely float away with a sense of wellbeing.
Terrific Massage Services. I've been going to WestLake Wellbeing for many years -first at its previous location in the cabin setting, and now at its very Zen-like location on Loop 360 in the JoyMoves Studio. If you are looking for a bustling Spa scene with folks lined up in the lounge waiting to be called, don't come here. Westlake Wellbeing is one-of- a kind, meditative, quiet, unique. Sharmin is the best. Great customer service, soothing environment. A perfect friends package is to have a facial with Dena and massage with Sharmin.
My girlfriend gave me a gift certificate for a massage and a facial at Westlake wellbeing. I've had several massages but wasn't sure if I would enjoy a facial. The massage was one of the best I have ever had. As for the facial I didn't realize how relaxing and bennificial a facial could be. The esthitician Dena did an exceptional job and was very informative. I'm hooked!
Overall I could not be more pleased with my experience at Westlake Wellbeing. I had no problem schedualing an appointment during the holiday. The staff was friendly and accomadating and the location was incredible.
Wonderful Service. I called and left a message, hoping to get a next-day massage. I knew it was a long-shot but thought I would try anyway! I got a call back just a little while later and though they couldn't accomodate me the next day, they practically bent over backwards to get me in the day after! How's THAT for service! Everyone was so nice I bought a gift certificate for my mom AND my sister for Christmas!
Poor Service. Received a pricy gift certificate from Westlake Wellbeing and tried to make an appointment for 3 mths with no success. There is no receptionist and you have to leave a message in hopes that they will return your call. Did this and made at least 3 different appointments only to find out that they did not really schedule any of them. I tried to be nice and explain to them that this was a waste of my time, especially for the money that had been spent and ask for my money back. They would not refund the money, even though the gift certificate does not say anywhere that they do not give refunds. I'm sure their facility is very nice, but good luck making an appointment!
Austinite2 thought she had set an appointment for December 18 for a half-day package. She had not. Due to a cancellation, I was able to schedule her and called her back to say so. She refused to accept the appointment. I offered her an appointment for each day of the next week/weekend or any time in the future, and she refused. Thinking she may just have an issue with me, I had serveral other staff members call her, also with no luck. Our receptionist called for her address so we could summarize the issue in writing and she refused to give us her address.
I've worked hard to build my business and we do our best to be flexible and generous. We want everyone to be happy and come back. No doubt, there will sometimes be situations like this and I'll do everything I can do resolve it, BUT it takes a little flexibility, compromise, and understanding on both sides. I hope Austinite2 will reconsider and make her appointment and think she will be glad she did!
Beautiful new location...GREAT services!. I recently had a facial with Dena and one of the products she used made me wish I had whipped cream and a spoon! It was made with cherries and pomegranates and pinapple juice (amongst other things)! It smelled SO good and felt amazing. I usually don't like facials because I am really picky about what is in products but I know I don't have to worry here! As for massages...WOW. One day I came in and took a Nia class (from JoyMoves, same building), took a shower, and had a massage! I have never had such an amazing day. Sharmin, the owner, has true healing hands. I can't wait to try the other therapists! And you should too!!
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