Lifshen, Michael, Md - Capital Family Practice

10/22/09

Long wait, Excessive charges

by BarbT at Citysearch

Dr. Lifshen himself seemed like a courteous and professional enough guy. He was recommended by another doctor. The problems are the practice in general, the wait, the staff, and the charges. I waited almost an hour to be called from the waiting room. It was another 15-20 minutes before I actually saw the doctor. The staff seemed pretty apathetic. But the thing that got me irritated was when they charged me $10 every time I need a prescription refill to be authorized! I've never heard of ANY doctor office doing that. So every time Walgreens faxes them a refill authorization, I get mailed an invoice for another $10. That's ridiculous. No wonder healthcare is out of whack.

• Pros: Competent doctor
• Cons: Office staff, long wait, excessive charges

07/16/08

A Blessing!

by kaner84 at Citysearch

Dr. Hanley is awesome! Anytime I've been in the office she is very patient, listens to what I have to say, and is extremely thorough. I always feel like she is truly concerned with my well being and other patients as well. When I first moved to Austin I was dreading having to find a new doctor, however a coworker of mine recommended Dr. Hanley. I am so glad she did! I am super thankful, relieved, and blessed to have found such a great doctor right away. I never have to wait super long and have never felt intimidated like I usually do with other doctors. She's extremely down to earth. I HIGHLY HIGHLY recommend Dr. Patricia Hanley.

07/07/08

Best Family Doctor - I highly recommend her!

by JAG01 at Citysearch

Dr. Hanley has been our family doctor for over 7 years now. She is an AWESOME person and a wonderful physician. She is in all sense of the word, a Family Doctor. My husband and two grown sons even use her as thier primary doctor. We love her. She is patient, listens, respects you and she even tries to get to know your lifestyle so that what ever she recommends, it will be suited for YOU!

I highly recommend and trust her, she will continue to be our Family Doctor forever more, without a doubt.

• Pros: She is down to earth and cares!
• Cons: The practice is getting large - but that is not necessarily a bad thing!

04/01/08

Dr. Patricia Hanley

by maryccr at Citysearch

Dr Hanley has been my daughters doctor for 10 years-she is wonderful. Even though she only sees my girls once or so a year she remembers them and never talks down to them -or me.

I have and will continue to recommend Dr Hanley to anyone.

10/24/07

Very thorough, caring doctor

by gverry at Citysearch

Dr. Hanley is extremely thorough and patient. While she can occasionaly run late because of it, she is one of the few doctors I have found that will really listen to your symptoms and your thoughts on them with out jumping to a diagnosis to get you out the door. She is not afraid to try outside of the box thinking medication and alternative routes. She has been able to explain a couple of things to me that everyone else tried to write off as the obvious, even when treatments didn't work. It is refreshing to find a doctor that really listens to you.

• Pros: parking, staff, practice, able to turn around appointments quickly
• Cons: location, waiting time