Christian Brothers Air Conditioning

12/18/11

Still Waiting

by ATXGuy78735 at Citysearch

I called the Christian Brothers in early November to come inspect the weak dilapidated heating unit in my rental house. Joe and Ricky showed up on time and were extremely friendly and knowledgeable. I was told my unit was in poor shape and the return area was way too small. Joe said given the work needed and their committment to quality, that my landlord would most likely go with a lower priced/quality alternative. I appreciated his candor and was assured he would email over an estimate and diagnosis for me to share with the owners...

After a month of receiving nothing, I called Christian Brothers and spoke to Ricky. After reminding him who I was, he apologized and asked me to resend him my email info. He confirmed my email and told me the report was coming...Ten days later and still no response.

I'm sure they are busy and I was not likely to be a client this time around, but I expect people to live up to their word. I gave them two chances to do so to no avail...

08/29/11

Ripped off by Christian Brothers AC

by javajaws at Citysearch

I got charged $330 for a $20 part (a 55/5/440 AC capacitor on the outside unit...google it for prices) and a 10 minute fix. The tech didn't even bother to do a full inspection of my AC unit, verify if the compressor was or was not running before the "fix", or even check the air in the house before the "fix".

I guess he thought the middle of summer was a great time to rip someone off.

08/06/11

Saved me from the Heat!

by Marilyn Moller at Citysearch

This is the third time I have used Christian Brothers AC and they still impress me. The calls are always handled professionally and they do what they say they will do. The technician know their stuff. They offer their services without being "pushy". Robert was the best!

I will not only continue to use Christian Brothers, but will refer all my family and friends to them as well.

07/30/11

Great Service & Follow-up

by craziraezi at Citysearch

We were thoroughly pleased and impressed with the service that Christian Brothers and specifically Marty provided. He is extremely knowledgeable about ACs, including warranty service, provided expert service, discussed concerns we had with another unit and then actually made sure that we received the follow-up calls and information that he promised. And he even cleaned our compressor. Marty knows his stuff and earned my husband's approval with his skill set and service demeanor.

We have had service by other companies over the years, but none followed up or even responded to our subsequent calls about additional needs. Christian Brothers is extremely reputable and will be our continued choice for AC and Heat Pump service.

07/26/11

Christian Brothers Service

by djcUT at Citysearch

I am very much delayed in writing this but because I had another incident it reminded me to take the time to do so. A year ago I have a new AC System installed. It was done timely in one day and the workers were professional and cleaned up their mess.

Last night my AC went out. I called this morning and Glen came out this morning and we had AC. He then preceeded to go to the outside and do all the checkups and even turned on the water and washed my AC unit outside. Before Glen left he even waited to make sure my AC was bringing the temperture down. Glen was very professional and friendly.

My daughter has Asthma so it was very important that it got fixed today and Christian Brothers did not let me down.

Thanks to Glen and the company in providing great Customer Service. Also, I have talked to Marissa before and she is great I wish she worked for me. She is always very helpful and friendly.