Austin
>
Shopping
>
Discount Electronics
View Less
Fastest Delivery. I ordered a keyboard for my laptop on a Thursday and had it on the following Saturday. This is a top notch company that provides excellent descriptions for their products, ultra-fast delivery, and great customer service.…
Reasonably-priced hardware. Get warranty and deal with mgr.
If you don't get a warranty of some kind and diligently check your cords and battery and continually check your hard drive for faulty issues, you could be getting someone's reject -- which is the
nature of buying something used.
Do NOT throw away any receipts and make sure when you have your PC repaired, you get it back with all the drives it originally came in, mainly for PC swaps.
The manager here is actually a very nice person, and you can avoid a LOT of inconvenience by going straight to him.
I can tell you one thing.... People DO read these reviews... I found out the hard way.
It's just better to get something new or get everything in writing first.…
Great Service. Laptop was running slow, like it had a virus. Brought it to Anderson Rd location - tech worked on it for 1.5 hours at no charge. No virus, but disabled Office Plug-Ins in Norton/Options/AntiVirus/Miscellaneous, repaired Microsoft Office, and increased the processor speed. Will return to Discount Electronics with my business the next time the hard drive expires.…
Bad Memory. Went to Round Rock store for memory. Bought an upgrade. Take it home and it doesn't work. Go back. I wanted matched speed and type. They said it makes no difference. Home again and system crashes with new memory. Back again and they laughed it off. Made them test it and sure enough it is bad. No refunds at this place. Had to demand they test and give me matching memory. Works now but never go back because of attitude of people there.…
Great Shopping Experience.
I went to Discount Electronics on Anderson Lane two weeks ago to buy some speakers. Wow! The customer service was great! Michelle was very friendly and extremely knowledgeable. She helped me pick out
the right speakers for my computer. I often shop at the big name corporate stores and pay way too much and get lousy customer service. Your employee made me a Discount Electronics customer for life. No more Big Box stores for me.
I even went back the next day and bought a laptop mouse and I got the same great service that I experienced the day before. Please thank Michelle for me. She is awesome!…
