Longhorn Car -Truck Rentals

Recommends

Jillan

Joined 4 years ago

Fantastic Experience!. I tried renting from a larger company but I sat on hold for over half an hour only to be told that the vehicle I needed was not available for the time I needed. Longhorn gave me a quote and reserved my vehicle in under 5 minutes! They were fast and friendly throughout the check in and out process, and the van I rented was very clean. I would wholeheartedly recommend them to anyone looking for an easy and satisfying car rental experience!

Recommends

sslagle

Joined 4 years ago

Excellent company. I have rented from Longhorn for the last 2 1/2 years and each time has been as pleasant as the time before. I have rented trucks, mini vans and cars and each time the process went smoothly, the cost was within reason and the staff always went out of their way to help me. They always had my reservation ready with minimum wait time. Any time I was running late all I had to do is call and they worked with me. I have rented with other companies and this one is by far the best. I wouldnt go anywhere else.

Doesn't Recommend

Jenni12kk

Joined 4 years ago

WORST PLACE EVER!!!!!. I chose this place because it opened at 7:30am and I had to be at work at 8:30am. Well, they didnt even open until after 7:45am. Then at 8:10am they told me that they could not take my visa debit card either cause they dont accept any type of debit card. So they basically left me stranded and would not help me at all and were very rude. So now I had 20 minutes to get to work on the other side of town with no car. No customer service at all. I would never use them in a million years. Saving $5 here is not worth being two hours late to work and being treated so unprofessionally! I should have read the last users review before going there!

Recommends

me38

Joined 5 years ago

Courteous, friendly, professional staff. Have a superintendent working in Austin and his truck broke down. Was able to quickly locate truck at Lonestar and the staff was polite, friendly and extremely accommodating.

Recommends

lgw

Joined 6 years ago

GREAT SERVICE and NICE VEHICLE!!. I needed to move and had reserved a truck with U-Haul, but when I got to the location (on my moving day) they had nothing for me. I needed a truck fast and called Longhorn for a pickup. I was very pleased. They were completely accommodating and gave me a great truck at a cheap price! They were also very flexible with the timing of return.

I will ALWAYS use them from now on and recommend them highly!!! Thanks Longhorn!!

Recommends

Contributor

Joined 10 years ago

Editorial Review. Austin car and truck rental company serving the area since 1976 boasts large fleet of rentals including passenger vans and flat beds.