Austin >Visible Changes
Lauren is the best in hair cutting and styling. Lauren is extremely professional and my hair cut was exactly what I asked for. In addition, she styled my hair so perfectly I was so impressed. She has a lot of talent and gives you the product and service for an excellent experience overall. I highly recommend her and I'm very picky about my hair and anyone that I would use as a stylest. Thanks for the great work I will go to Lauren again and again.
Thank You Kenya!. I do not live in Austin but got married there in July '10. I walked into my appointment with 2 photos of what I "thought" I would like my hair to look like. Like a true, artist, Kenya did not just copy what I brought in... She took into consideration my facial features, the weight of my hair and asked what I liked about the 2 photos. In the end, my hair came out beautiful. It was similar to the photo but fit me perfectly. Thank you Kenya!
Happy Customer right here!!.
I love going to Visible Changes. Kenya is my stylist and I LOVE going to her. She is always in a great, upbeat mood and I always enjoy our conversations. She is always there to offer advice on how to style my hair and offer some great suggestions on products as well. I HIGHLY recommend anyone to make an appointment with her asap. I love how she styles it at the end each time. I can't say enough great things about Kenya! :)
I work in the apartment industry and our main focus this year is giving exceptional customer service. So obviously, this is something I look for in other industries. The guy who answers the phones gives EXCEPTIONAL customer service and is great on the phones. I always feel they genuinely care about their customers and their experience.
The only thing I would recommend would be to be more consistant on their shampoo techs. What sold me going to Visible Changes at first was the shampoo clean, hot towel and scalp massage. Sometimes I will go and the tech will not offer the hot towel or massage. Some times, they will ask if you would like the hot towel. Others, they will automatically do this for you. Since this was the main feature that sold me to try it out, I think they should be more consistant. At times they won't say much. Yesterday when I went the tech was AWESOME. She went out of her way to make me feel comfortable and find out about myself and my day.
Overall I enjoy coming to Visible Changes very much. Keep up the good work guys!!
Cherry is my one and only!. I have been going to Cherry for almost eight months and I will never go to anyone else. She knows what I want even when I don't. I always say who styled my hair when I receive a compliment. I will follow her wherever she goes.
Lauren is awesome!!!. LAUREN is one of the best stylists I’ve ever met. She is very professional but yet friendly. I have very long hair and she did a great job at styling it. I don’t usually post reviews, but I decided to do it this time because her service was EXCELENT. She definitely took her time and I appreciate that because most places/stylists rush when doing my hair. If you want great hear at a reasonable price, this is the place to go.
Colleen is AWESOME!!!.
I cannot say enough about Colleen, she is the best stylist I have been to in a long time. She is very professional, precise, and really pays attention to detail. I knew I had found my stylist when she cut & styled my hair exactly how I like it on my first visit.
I think it is a real testament to how good a stylist is when a customer is able to advertise for them with how their hair looks, and that is how I was fortunate to find Colleen, I saw one of her existing long time clients in a restaurant, loved her hair cut & style and had to find out where she got her hair done.
So glad I asked!!!
Frankie and VC staff are fabulous!. Frankie gave me exactly what I want; a haircut that gets compliments! I moved here from New York and agonized about where to go, because I'm very picky about my hair. I chose Visible Changes based on all the good reviews, and I'm glad I did. I saw other stylists doing really fabulous cuts/styles as well, which is always a good sign... The service here is friendly, very accommodating, and made me feel comfortable. You can't ask for more than feeling good and looking good too! Thank you, Frankie!
Uber Satisfied Every Time!!!. I have gone to Visible Changes for every one of my haircuts since I graduated highschool. I donated my hair to Locks of Love the first time and was amazed at how beautiful my hair looked and I have gone there ever since. I recently went to get my haircut after almost a year (I know! It's hard to keep up with that working 2 jobs and trying to get out of college!) and Frankie did an amazing job! He is very knowledgeable and experienced cutting hair as well as using and suggesting styling products and aides. He is very professional and wram! He made me feel very welcome and appreciated, check this place out!
CHERRI YOU ROCK!!!!. I was so insecure about cutting my hair and i wasnt sure what i wantend im so glad my sylist was cherri she was friendly and seemed very passionate about what she does she also offered great advice on hair care thanks ur awesome! ps. I LOVED MY HAIRCUT!
Alicia is...amazing!. The girl who'd been cutting my hair for the past two years moved to Waco...and a friend suggested I try out Alicia. After letting my hair get out of control, I finally listened to my friend's advice - and I don't regret it! Alicia is an amazing stylist - I feel so pretty every time I walk out of the mall. (:
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