Jeff's Auto Body
Austin, TX 78752-3502
Phone: (512) 452-3373
User Reviews for Jeff's Auto Body
05/07/2008 Posted by pgdp123
Jeff's Auto Body Repair is a good choice if you've got a prized vehicle and want a quality repair that doesn't cut any corners. However, they may not be a great choice if you need your vehicle back on time. The service manager said in that usual, vague way "we'll shoot for Thursday" but I got my car back 6 days after that, largely because (according to my insurance company) the shop lost 3 workdays plus a weekend when they faxed an estimate to the wrong number and didn't follow up until I called to ask if my vehicle was ready. I'll likely go back to Jeff's next time if the collision is another driver's fault, but if it's on my insurance and I'm paying for the car rental I'll likely use Rebreu since they also gave me a decent repair and were on time.
Pros: High quality of workmanship
Cons: Poor communication with my insurance company, inadequate follow up with me
04/21/2008 Posted by quietflight
I was truly blessed to find these guys. By chance, I happened along these guys after an accident. In the past I felt obligated to negotiate and "work" with my adjuster. The result was that inferior work had been done and my car was never the same. Not so with Jeff's auto body, these guys stood up to the insurance company for me and made sure that my car was repaired properly. In fact, my car actually drove better than before the accident!!! Much smoother. I am very thankful for their honesty and good work.
Pros: well exceeded expectations!!!
Cons: kinda difficult to get in and out of the parking lot(busy street).
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