Austin >Automotive Repair > B & B Body & Paint Lp
6518 N Lamar Blvd, Austin, TX | Directions 7875230.333262 -97.721715
Neighborhoods: Brentwood - Highland, Brentwood
It is good to know of your shop as a good place to go for repairs. The accurate estimate, time to make repairs, and the job done were all very satisfactory. This is written to commend your office staff who arranged for the work, kept me informed of the status, and the technicians who did the work. My vehicle was clean and looks like new. I am recommending your shop to friends if they should need body and paint work done.
Best body shop in Austin! – Thanks for great customer service. I would most definitely recommend your service center. Thank for being so patient with me and have a wonderful day.
Best service around! – I just wanted to let you know how pleased I am with the service I received on my Camry. The car looks great and I am amazed how fast you were able to complete the job! I've never received such good service at any other body shop. Thank you for making an unpleasant experience much more bearable. I won't hesitate to use B&B in the future (although I hope I won't need to!) and will certainly recommend B&B to all of my friends.
Thanks for Providing Great Service! – I wanted to express my gratitude for taking care of my daughter's car. She was extremely pleased with the repairs you did to the car. She also appreciated the fact of how easy it was to drop off the car and get it repaired. My daughter was pleased to be treated with great respect. Thank you again for providing great service.
Avoid – Wanted $680 to fix paint that, after I got home, realized washed off with a damp towel. I talked to someone else about my experience, and they said that they paid $450 for a new paint job. The estimate stated it would include repainting the entire bumper, but all they did was touch it up w/ a small paintbrush.
Best Service In Town – I am typically untrusting of body shops but B&B really went the extra mile to take care of me and even saved me money.
Who has ever heard of a shop saving a client money?
I don't have a long history of writing reviews, so it should say something that I've taken the time to comment on how good my experience was.
Easy to recommend.
After reading the reviews here,... – ...I was extremely hesitant about taking my car to B&B. My car's front bumper needed to be replaced, and I searched around, getting estimates from a number of body shops around Austin.
But, after getting my estimate from B&B, which was a full $100 less than the average estimate from the other shops, I decided to give B&B a chance, especially after speaking to Robert about my concerns from reading these reviews.
While the replacement job took a little longer than initially quoted (my car was ready the next morning), it wasn't B&B's fault. The bumper that they had ordered from the manufacturer had a gash in it when it arrived, so they wanted to wait for a new, non-defective one.
They even had someone (Jesse) take me to and from my apartment, as a free courtesy.
The work done was great, and they even reduced their their estimate $40 for the extra morning, even though they didn't have to (again, wasn't their fault). I'll definitely take my car to them for any future body work.
lack of comunication – my vehicle is there and they are having a problem finding finders that fit he said he fist told me that my car will be done by thursday and we are having a problem. on wed i will call you when we start to paint on thursday i got no call when i went by. the guy handeling my vehicle has been sick and the lady told me that as far as i can tell my car will be ready on tuesday its monday i will call today
Great Service, Bad Quality – Great friendly staff, but I have seen 10 year olds paint match better, and 5 year old put on fenders, hood on straighter. Why can't I find a good body shop here in town? Does no one care anymore about how a vehicle looks? I will NEVER go back to them!
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