Eco Box

07/28/09

Service above and beyond

by utmom at Citysearch

My recently-graduated daughter needed to move a queen-size mattress & box spring and a suitcase from Austin to New Orleans. I called freight lines, U-Haul, UPS, FedEx, but the mattress was a huge problem and I kept hitting dead-ends. Eco-Box had the answer - (a mattress bag and box!) - but the help did not end there. They handled EVERYTHING for us... picked up, packaged, and shipped the items by the most cost-efficient methods (mattress by freight, suitcase by FedEx.)

Sam (Eco-Box manager) is an efficient problem-solver, a pleasure to speak with, and truly puts the customer's needs first. This was not an easy task to negotiate from out of town and he saved my sanity. Do yourself a favor and call this business first when you need help with packing or shipping. I was so lucky to find them!

• Pros: Sincere interest in helping customer
• Cons: Only that this business is not in my hometown

03/14/09

Excellent Selection and prices

by drumwagon at Citysearch

If you're willing to check out the website to see what you need, they have EVERYTHING. The prices are great and I've found used boxes for a fraction of the cost of new that did the job I needed. Barring an emergency, I will not buy boxes anywhere else.

• Pros: Great deals and close location
• Cons: Selection not all shown in store front