08/05/09

Great Selection & Quality ~ Helpful Staff

by discomelly2

I went to Bright Beginnings for the first time a couple weeks ago and it was a great experience, so I wanted to share. I was greeted immediately upon entering and the staff was very helpful. They pointed me in the right direction, but gave me room to explore as well. I found the selection to be wonderful, and the prices were definitely expected based on the brands and quality they carry. I found the perfect gifts and I will definitely be back! Thanks!

• Pros: Large Selection for All Ages, Quality Clothing, Good Staff

03/26/08

Terrible customer service, bad return policy and some of the clothing is NOT well made.

by monetlily2

I bought a $65 outfit for my newborn washed it once and the seam in the pants fell out. Tried to return it for a new one and got LOTS of grief. They even said they would sew it up for me. No way!! Finally, they exchanged it for a new one and the seam fell out of that one too. Needless to say I blew it off and will never shop there again. The outfit was a Giggle Moon brand.

• Pros: Some good brands and pretty outfits
• Cons: not all of them are high quality and the customer service is the worst in town.

11/02/07

OVERPRICED Kids clothes RIDICULES prices !!! WARNING !!!!!!!!

by posch

OVERPRICED Kids clothes RIDICULES prices !!! PLUS , Be aware that returns are for store credit ONLY My sales person encouraged me to make a purchase because "when you pay full price you can always return it." But if I had known it was for credit only , WARNING !!!